Brandon DuFrane
Orchard Park,USA
Summary
Skilled Professional with a range of experience in Customer Service immersed roles. Strong background in Distribution and Warehousing, Freight Pickup and Delivery, Logistics, Heavy Equipment Operation and Computer Literacy.
Overview
13
13
years of professional experience
Work History
Class A Driver
Ryder System, Inc.
10.2024 - Current
- Maintain a clean driving record while adhering to company policies and federal regulations for transportation safety
- Maintain daily, legible DOT log book and submitted corresponding documents via GeoTab
- Inspect trucks Pre-/Post-trip for malfunctions and reported vehicles to management for corrective action
- Completed required paperwork accurately, including bills of lading, weight tickets, and inspection forms.
- Deliver Cross Border loads into Canada, reviewing Customs Documents for accuracy.
Highway Maintenance Worker
New York State Department of Transportation
11.2023 - 08.2024
- Certifications include - Large Dump Truck, One Person Plowing, Skid Steer, Forklift, FuelOxy Torch Cutting, Front End Loader
- Snow & Ice - Clearing of snow from roads safely and efficiently, application of salt as required
- Pavement - Maintaining roadways by milling & filling potholes and other patchwork around Drainage and Manhole covers
- Cleaning - Picking up debris and other objects that may affect consistent and safe passage on roadways/ highways
- Traffic Control - Flagging/Directing traffic safely through work zones and around road obstructions with efficient communication resulting in 0 incidents
CDL Class A Driver
Cascades Recovery
07.2023 - 11.2023
- Drop and hook runs to and from warehouse/customer docks
- Yard Jockeyed trailers around lot/docks for consistent work flow
- Assisted with loading/unloading recycled materials from trailers via forklift for sorting
- Ensured proper shipping/receiving documentation was accurate including weight measurements for loads
OTR Driver
Melton Truck Lines
01.2023 - 07.2023
- Maneuver 53' split axle trailer with high degree of skill through narrow passageways and around obstructions
- Demonstrate safe driving by following regulations and safety procedures, resulting in zero accidents
- Pre-trip tractor and trailer to check condition of mechanical, safety and emergency equipment and notified supervisor of defects
- Leveraged ELD to track and maintain Hour of Service to comply with Federal Motor Carrier Safety Administration regulations
- Verify contents of inventory loads against Bills of Lading
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
Warehouse Manager
Professional Plastics
03.2017 - 11.2022
- Oversee upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
- Successfully manage complex inventory exceeding $10 Million
- Drive personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets
- Clean and maintain warehouse in compliance with OSHA safety standards
- Set and enforce proactive inspection and maintenance schedules to keep equipment in good operational condition
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
Customer Service Desk Associate
Lowes Home Improvement
04.2014 - 04.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Informed customers about special promotions and provided detailed information for various products
- Offered advice and assistance to customers, paying attention to special needs or wants
- Successfully assisted 40-60 customers per shift
Customer Service Associate
The UPS Store
05.2013 - 04.2014
- Reviewed data to verify transactions and shipping dates
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices
Crew Member
Wendy's Restaurant
11.2011 - 06.2013
- Provided excellent customer service by greeting customers and meeting quality expectations
- Processed orders, prepared meals and collected payments
- Kept food preparation area, equipment and utensils clean and sanitary
- Worked front counter, drive-thru and other areas
- Became familiar with products to answer questions and make suggestions
Education
Commerical Driver License -
Swift Driving Academy
Richmond, VA01.2023
High School Diploma -
Orchard Park High School
Orchard Park, NY06.2013
Skills
- Strong work ethic
- Self-motivation and discipline
- Forklift operation
- Warehouse operations
- Heavy equipment operations
- Maintenance and repair
- General construction
- Decision making and problem solving
- Proper lifting techniques
- Adherence to safety regulations
- Defensive driving techniques
- Vehicle maintenance and repair
- Commercial driving expertise
- Load securement
Timeline
Class A Driver
Ryder System, Inc.
10.2024 - Current
Highway Maintenance Worker
New York State Department of Transportation
11.2023 - 08.2024
CDL Class A Driver
Cascades Recovery
07.2023 - 11.2023
OTR Driver
Melton Truck Lines
01.2023 - 07.2023
Warehouse Manager
Professional Plastics
03.2017 - 11.2022
Customer Service Desk Associate
Lowes Home Improvement
04.2014 - 04.2015
Customer Service Associate
The UPS Store
05.2013 - 04.2014
Crew Member
Wendy's Restaurant
11.2011 - 06.2013
High School Diploma -
Orchard Park High School
Commerical Driver License -
Swift Driving Academy
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