Brandon Dunn
Henderson
Summary
Dynamic Quality Assurance Specialist with a proven track record at Goodwill of Southern Nevada, excelling in project management and team leadership. Skilled in data analysis and problem-solving, I effectively identified quality issues and implemented solutions, enhancing operational efficiency and driving team success. Detail-oriented and committed to continuous improvement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Goodwill of Southern Nevada
07.2023 - Current
- Educated employees on specific on GSN policies and procedures.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or audit deficiencies.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
- Identified issues, analyzed information and provided solutions to problems.
- Organized and detail-oriented with a strong work ethic.
Career Coach
Goodwill of Southern Nevada
01.2023 - 07.2023
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Kept detailed records of individual histories, scores, and documents.
- Conducted mock interviews to help clients prepare for interviews with potential employers.
- Coached clients on resume and cover letter development to enhance opportunities.
- Built and maintained professional relationships with vendors and suppliers.
Aerospace Maintenance Craftsman
United States Air Force
02.2009 - 09.2021
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Assisted with aircraft and equipment transport and movement.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Recorded maintenance actions in aircraft logbooks.
- Identified issues, analyzed information and provided solutions to problems.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
High School Diploma -
Thornwood High School
South Holland, IL05-2007
Skills
- Application audits
- Consulting
- Problem-solving skills
- Analytical thinking
- Team leadership
- Project management
- Data analysis
- Audit reports
- Verbal and written communication
- Detail-oriented
Certification
Certified Business Engagement, Business U, May 2024
Timeline
Quality Assurance Specialist
Goodwill of Southern Nevada
07.2023 - Current
Career Coach
Goodwill of Southern Nevada
01.2023 - 07.2023
Aerospace Maintenance Craftsman
United States Air Force
02.2009 - 09.2021
High School Diploma -
Thornwood High School
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