Brandon Egbert
Manufacturing, Quality And Operational Leadership
Arlington,WA
Summary
Proactive and positive leader with over 20 years of Manufacturing, Quality and Operational supervisory experience at all levels. Dedicated to leading by example and ensuring quality products through detail-oriented inspections. Effective at introducing modern computer and organizational systems for efficient production methods.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Develops, works and implements standard work. Consistently saved costs while increasing productivity. Held Top Secret clearance.
Overview
21
21
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
Work History
737 Flightline Operations Leader
THE BOEING COMPANY
02.2024 - Current
- Developed innovative solutions to complex logistical challenges, enhancing overall efficiency in the workplace.
- Led cross-functional teams to successfully execute projects on time and within budget constraints.
- Implemented data-driven approaches to monitor performance metrics and drive continuous improvement efforts.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Enhanced team productivity with effective communication, collaboration, and training initiatives.
- Collaborated with stakeholders to define operational goals, aligning them with company objectives.
- Spearheaded quality control initiatives by enforcing strict adherence to established guidelines and procedures in daily operations.
- Championed safety programs, ensuring compliance with industry regulations and fostering a culture of safe practices among employees.
- Supervised staff recruitment, development, and retention initiatives for a high-performing team environment.
Compliance Integration
The Boeing Company
03.2022 - 03.2023
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Enhanced accountability and responsibility for compliance by allocating tasks such as assessments, mitigation, monitoring and auditing.
- Prepared training programs to improve compliance at all levels.
- Built 16-person compliance team to address compliance program quality and provide operational support to management.
737 Return to Service Leader
The Boeing Company
04.2021 - 03.2022
- Flight Line Leader in charge of reactivation, storage and burn down activity.
- Successfully worked multiple pre-flights prior to release.
- Worked closely with quality assurance to inspect aircraft to release for flight.
- Led with innovation and creativity while addressing numerous multi unit tags and inspections.
- Led Thrust Reverser remove and replace team. Coordinated removals, shipping to supplier for repair and back for re-install on aircraft.
- Assigned hail damage team to address all flight control remove and replace after hail damage occurred on 90% of stored aircraft.
- Assigned duties or work schedules to employees for adequate shift coverage.
- Maintained knowledge of business operations to keep leaders and employees up to date on important work-related changes.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked closely with Fabrication Interior teams to maintain optimum levels of communication to effectively and efficiently complete projects and ensure 100% quality interiors delivered to customers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Molded team and embraced change to adapt within dynamic market.
- Coordinated weekly meetings for internal and external groups, including teleconferences and video conferences, interacting with all levels of management.
- Determined operational weak points and implemented corrective actions to resolve concerns.
- Applied lean manufacturing practices to coordinate production output and inventory levels.
Quality Assurance Manager
The Boeing Company
01.2020 - 01.2021
- 737 Return to service focal for Fabrication.
- Partnered with stakeholders to address concerns and execute interior walk and doc standards to deliver a 100% quality interior to the customer.
- Leads Quality BPS by creating standard work and Quality Barge.
- Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
- Inspected products and worker progress throughout production.
- Estimated financial requirements of new projects.
- Monitored staff organization and suggested improvements to daily functionality.
- Reported production malfunctions to managers and production supervisors.
- Recorded, analyzed and distributed statistical information.
- Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Implemented new quality assurance and customer service standards, increasing productivity by 30%.
- Completed scheduled and random compliance audits as well as FOD tool control for entire Interior Responsibility Center
Senior Manufacturing Manager
The Boeing Company
07.2017 - 10.2018
- Prepared and maintained production reports and personnel records.
- Identified areas for business improvements and utilized client feedback to drive developments.
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
- Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations.
- Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
- Monitored product standards and quality-control programs.
- Supervised and motivated staff and management.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Responsible for leading Interior Responsibility Center on 2nd shift.
- 18 First Line Leaders direct reports.
- Implemented First Line Leader standard work
- Implemented and coached TL standard work
- Implemented Tier 3 meeting.
- Reduced and organized all information and documents needed for standards onto sharepoint for ease of use and access.
- Led 2nd shift effort through QTR MOD repair station project.
- New and special statement of work for Boeing Company.
- Led, modeled and taught Boeing Production System through IRC on 2nd shift.
- Ensuring team as whole was following standards and moving throughout transformation.
- Led team through multiple situations including threats of violence and Drug Free Workplace violations.
- Responsible for leading Interior Responsibility Center’s Panel Fabrication team.
- 6 First Line Leaders direct reports - Created vision for forward ordering system to address schedule concerns and to mitigate any BHS for customers throughout building.
- Took 3 axis Panel FAB from 3500 BHS in 737 alone down to ZERO by providing metrics and visuals for DO WHAT’S DUE.
- Implemented Product team which included IRCSC to ensure team as whole was working same way and following same standards.
- Advised multiple executives on rate readiness for IRC and Panel FAB.
- Made decisions to defer 8 million dollars in capital expenses and created plans to mitigate.
- Led entire team through Boeing Production System transformation.
- Set up robust Tier Boards and Tier structures while utilizing problem solving.
- Responsible for delivering panels to every area of IRC, vision casting, strategizing, setting expectations as well as holding leaders accountable to ensure fair and safe work environment that uses balance scale between business and people.
- FOD tool control accountability to ensure 100% accuracy
Manufacturing Manager
The Boeing Company
08.2012 - 04.2021
- Identified areas for business improvements and utilized client feedback to drive developments.
- Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
- Prepared and maintained production reports and personnel records.
- Surpassed company objectives by cooperating with staff and team members to share and actualize processes to accomplish established goals.
- Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations.
- Coordinated company projects and programs that supported manufacturing function.
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
- Supervised and motivated staff and management.
- Monitored safety practices of new and existing employees.
- Made sure that products were produced on time and are of good quality.
- Monitored product standards and quality-control programs.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Wrote process, employee and production schedules.
- Supervised team of up to 52, keeping production schedules on track to meet tight deadlines.
- Led 777 / 747 Crew Rest team through 40% flow reductions.
- Created FAB WORLD -Process center for all crew rests fabrication panels.
- Took team from 1823 BHS down to 0 by using Boeing Production system, Kitting, A3 problem solving, standard work and clear expectations - Including tracking sheets for accountability.
- Took over tab and slot / closet fabrication area and took that team from 45 BHS down to ZERO and stayed on start date.
- Brought standardization to all of teams and was model area for first KPI boards within IRC.
- Led cross functional team to 2015 Quality is personal award with 80% reduction of incorrect counter sink inserts installation.
- Led FAB world team to safer environment with increased quality through wallpaper roller project - 2015 quality award winner and ERGO fair winner.
- Phase 2 project focal for Furnishings - Coordinated shut downs of production and plan to mitigate BHS for commodity while moves took place.
- Tool control manager ensuring 100% accuracy within MVT and Cribmaster.
Manufacturing Operator
The Boeing Company
11.2010 - 08.2012
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Monitored employee actions for adherence to safety procedures.
- Maximized productivity by keeping detailed production records and identifying hold-ups.
- Reviewed production schedules and streamlined processes.
- Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
- Responsible for prepping and building 787 bunks and FAB WORLD parts according to schedule.
- Keeping area organized and safe.
- Lead and coordinate with any outside commodities to make certain that product is transported safely and to ensure 100% quality at all times.
- Keep up on all BAC specifications and changes as well as all required certifications.
Youth Pastor
Citipoint Church
04.2008 - 12.2009
- Set goals for youth in church and communicated with parents regarding progress.
- Taught and counseled youth.
- Scheduled and managed teams of youth volunteers.
- Oversaw youth ministry budget and tracked all expenses.
- Facilitated community outreach programs, including guidance programs focused on helping middle school students prepare for college or vocational education opportunities.
- Monitored social media and online sources for industry trends.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Planning and executing all aspects related to teen ministry.
- Built teams and empowered them to build their own teams with teenagers in mind.
- More than 50 teenagers.
- Planned and executed youth event weekly and took care of planning for all trips and activities when needed.
- Planned and executed multiple fundraising events.
Facilities Project Manager
Citipoint Church
01.2008 - 12.2008
- Conducted weekly inspections of facility grounds, external structure, systems, and equipment.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Reduced cost budget for facilities by 22%
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Inventory /Front End Zone Supervisor
Best Buy
10.2007 - 11.2010
- Monitored customer return shipments and communicated damages to manufacturer.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Handled day-to-day shipping and receiving overseeing more than 1,000 packages per day.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Promoted importance of security and customer tracking to minimize store losses.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Submitted reports to senior management to aid in business decision-making and planning.
- Maintained transaction security by verifying payment cards against identification.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Associate Pastor
Destiny Church
11.2006 - 10.2007
- Officiated special services such as weddings, funerals, baptisms and nursing home services.
- Oversaw administration and management of all areas of ministry.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Enhanced attendance and engagement by 17%
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Facilitated community outreach programs, including guidance programs focused on helping middle school students prepare for college or vocational education opportunities.
- Provided spiritual and administrative leadership to church, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to community and leading worship services, ordinances, funerals and weddings.
- Maintained excellent attendance record, consistently arriving to work on time.
Security Forces Specialist
United States Air Force
12.2002 - 12.2006
- Led, managed and performed force protection duties to protect personnel and resources.
- Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
- Protected nuclear and conventional weapons systems utilizing close quarter combat, all weapons qualifications, repelling/rope skills and counter sniper skills.
- Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
- Recruited, trained and equipped friendly forces and conducted raids and invasions on enemy territories.
- Conducted advanced reconnaissance operations and collected intelligence information.
- Implemented unconventional operations by air, land or sea during combat or peacetime.
- Placed and detonated explosives for demolition targets, including locating and identifying.
- Participated in offensive raids, demolitions, reconnaissance, search and rescue and counterterrorism.
- Enhanced security measures by 42%
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Held SECRET clearance.
Education
Bachelor of Arts - Psychology
American Military University
Charles Town, WV 01.2020 - Current
No Degree - Pastoral Studies
Global University
Springfield, MO 03.2006 - 05.2007
No Degree - Criminal Justice
Community College of The Air Force
Montgomery, AL 12.2002 - 05.2006
Skills
Root Cause Corrective Action / Problem resolution
Manufacturing supervision and support
Team and Project Leadership
Proficient in MS Office and file managment
Process Improvement and Program Development
Compliance and interviewing knowledge and skills
Risk analysis and management
Audit Assessments and data analysis
Written and Verbal Communication
Customer Service
Policies and Procedure
Accomplishments
- Military Basic Trainee Ribbon
- National Defense service medal
- Global war on terrorism Service medal
- Security Forces distinguished graduate
- Senior Airman Below the Zone
- Staff Sergeant first round
- Air Force Marksmanship Ribbon (with 1 cluster)
- Air Force Good Conduct Medal
- Numerous professional team awards
- Air Force Outstanding Unit Award
- Multiple Flight crew safety awards
- Air Force Accommodation Medal
Certification
First Aid/CPR Certified
Timeline
737 Flightline Operations Leader
THE BOEING COMPANY
02.2024 - Current
Compliance Integration
The Boeing Company
03.2022 - 03.2023
737 Return to Service Leader
The Boeing Company
04.2021 - 03.2022
Bachelor of Arts - Psychology
American Military University
01.2020 - Current
Quality Assurance Manager
The Boeing Company
01.2020 - 01.2021
Senior Manufacturing Manager
The Boeing Company
07.2017 - 10.2018
Manufacturing Manager
The Boeing Company
08.2012 - 04.2021
Manufacturing Operator
The Boeing Company
11.2010 - 08.2012
Youth Pastor
Citipoint Church
04.2008 - 12.2009
Facilities Project Manager
Citipoint Church
01.2008 - 12.2008
Inventory /Front End Zone Supervisor
Best Buy
10.2007 - 11.2010
Associate Pastor
Destiny Church
11.2006 - 10.2007
No Degree - Pastoral Studies
Global University
03.2006 - 05.2007
Security Forces Specialist
United States Air Force
12.2002 - 12.2006
No Degree - Criminal Justice
Community College of The Air Force
12.2002 - 05.2006