Brandon Ellis
Coral Springs,FL
Summary
Senior Billing Analyst with over 10 years of experience in the fintech industry, specializing in account management, payment processing, and process improvement. Proven track record in optimizing billing workflows, ensuring accurate reconciliations, and enhancing operational efficiency through automation. Dedicated to maximizing revenue and compliance, with a focus on customer satisfaction and accuracy in financial reporting.
Overview
10
10
years of professional experience
Work History
Senior Finance Billing Analyst
Fiserv
09.2023 - Current
- Led month-end close activities for AR ledger, executing complex journal entries to streamline reconciliation and reporting
- Generated high-value invoices for clients, ensuring timely payment on over $10M accounts, and partnered with treasury to handle foreign bank transfers
- Developed and implemented automation workflows using Alteryx, reducing manual billing processes by 40%
- Enhanced payment processing systems, overseeing ACH, wire, and check transactions, and ensuring compliance with billing standards
- Supported revenue reporting and analyzed reimbursement claims to identify overpayments and underpayments, contributing to improved financial accuracy
- Managed a high volume of client inquiries, maintaining SLA compliance and resolving discrepancies to strengthen customer relationships
Finance Billing Analyst II
Fiserv
07.2020 - 09.2023
- Resolved over 500 outstanding invoices and collected aged debts, enhancing cash flow and financial accuracy
- Facilitated training for new team members on billing procedures, improving team performance and cross-functional knowledge
- Conducted contract reviews to validate client accounts and implemented rate adjustments, streamlining billing accuracy
- Leveraged SAP Ariba and Oracle for billing entries and reconciled credit, ACH, and check transactions to ensure financial alignment
Senior Processing Operation Specialist
Fiserv
10.2014 - 07.2020
- Led research efforts on complex billing discrepancies, resolving client setup issues to maintain accurate collections
- Documented audit trails and created new procedures for training purposes, contributing to team knowledge-sharing and efficiency
- Collaborated with credit and risk control teams to prevent fraud and manage account risk, ensuring secure client interactions
Education
B.A. - Communication
Florida Atlantic University
Associate of Arts - General Education
Broward College
Skills
- Advanced Data Analysis & Financial Reporting
- Accounts Receivable (AR) and Accounts Payable (AP) Expertise
- Month-End Closing & Journal Entries
- Billing Automation & Process Improvement
- ERP and Financial Software Proficiency (SAP, Netsuite, Oracle, Alteryx Designer, SQL)
- Client Billing, ACH Monitoring & Wire Transfers
- Audit Compliance & Documentation
- Project Management & Team Leadership
- Financial Software: SAP, Netsuite, Oracle, Salesforce, Ariba
- Data Tools: SQL, Alteryx Designer, Microsoft Excel (Advanced), Pivot Tables, VLOOKUP
- ACH Return Monitoring
- General Ledger Reconciliation
- Process Automation
- Client Account Management
Timeline
Senior Finance Billing Analyst
Fiserv
09.2023 - Current
Finance Billing Analyst II
Fiserv
07.2020 - 09.2023
Senior Processing Operation Specialist
Fiserv
10.2014 - 07.2020
B.A. - Communication
Florida Atlantic University
Associate of Arts - General Education
Broward College
Similar Profiles
Alicia R. JonesAlicia R. Jones
Quality Assurance Engineer at FiservQuality Assurance Engineer at Fiserv
Shantina RobertsShantina Roberts
Client Tech Support at FiservClient Tech Support at Fiserv
Tabitha GrateTabitha Grate
Terminal Support Specialist at FiservTerminal Support Specialist at Fiserv
Melinda EarleyMelinda Earley
Customer Service Representative at FiservCustomer Service Representative at Fiserv
KEVIN HAMLETT JR.KEVIN HAMLETT JR.
Customer Support Advisor at MASTECCustomer Support Advisor at MASTEC