Brandon Elmer
Olathe
Summary
Dynamic IT Manager with a proven track record at Little Sunshine's Preschool, leading IT operations for over 8000 devices. Expert in cybersecurity and project management, driving significant cost savings and enhancing system performance. Adept at fostering team collaboration and implementing innovative technology solutions to support rapid organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Manager
Little Sunshine's Preschool
07.2021 - Current
- Spearheaded the development and management of the IT department, supporting a rapidly growing company that increased from 28 locations to over 40, managing over 8000 devices, and contributing to an $80 million+ annual revenue stream.
- Managed IT for 1000+ employees. The company added around 5-10 locations per year.
- Implemented and managed Spiceworks and Connect Team ticketing systems to streamline IT support operations.
- Managed remote access software, including TeamViewer and Screen Connect, ensuring seamless remote support capabilities.
- Administered Meraki Dashboard for comprehensive network management across all locations.
- Oversaw Apple MDM and Simple MDM for efficient management of all Apple products within the organization.
- Implemented DUO for enhanced employee security.
- Set up and configured 3XLOGIC 300 doors server in our datacenter for nationwide use.
- Setup and configured Adobe for the corporation.
- Managed all IT-related contracts and supplier relationships, optimizing costs and ensuring service quality.
- Led a nationwide conversion of POTS phone systems to VOIP, resulting in over $100k in annual savings.
- Installed and maintained a new Hikvision 'HikConnect' camera system across all locations, enhancing security infrastructure.
- Designed and configured software solutions to standardize company-wide email signatures, improving branding and efficiency.
- Managed the onboarding and offboarding process for all employees, ensuring proper access and security protocols.
- Defined IT goals, recommended upgrades, created IT policies, and developed plans for system improvements, migrations, and disaster recovery.
- Maintained essential hardware (servers, desktops, networks) and software, ensuring systems run smoothly and securely.
- Supervised, trained, and mentored IT staff (analysts, developers, support specialists) and managed workloads.
- Prepared budgets, justified funding, assessed costs/benefits of new projects, and negotiated with vendors.
- Established security protocols, implemented measures to prevent threats, and ensured compliance with data protection standards.
- Oversaw IT projects, managed timelines, resources, and risks, and reported progress to senior management.
- Monitored system performance, troubleshooted issues, implemented best practices, and drove process improvements.
- Designed low voltage plans for new constructions, found vendors, maintained budget, contacted subcontractors, scheduled tasks, conducted construction walk-throughs, and led weekly construction meetings.
- Ran and connected wiring and cables for low-voltage electronics systems, configured wiring using blueprints, organized and labeled lines, tested and troubleshooted systems, performed maintenance, instructed clients, and documented work.
Chief Technology Officer / Project Manager / Designer / Business Development
Hardwire Low Voltage
Leawood
01.2018 - Current
- Develop provide strong leadership and effective interdepartmental communication to effectively meet or exceed all project timelines and budgetary goals.
- Serve as a liaison between operations and IT to identify and drive implementation of solutions and resolve issues surrounding the complex deployment of platforms.
- Consistently implementing programs that result in substantial cost savings while improving and modernizing technology infrastructure to better serve our clients.
- Provide hands-on project management.
- Managed multiple projects and initiatives throughout the entire project life cycle; held full responsibility for project staffing, design/architecture, modeling, budgeting, and execution.
- Consulted directly with clients to design and implement new technologies.
- Business Development
- Team development, Mentoring and Instruction
Executive Director / Project Manager / Managing Partner
2 Point Technology
Merriam
01.2014 - 01.2018
- Spearhead full-scope operations encompassing policy and procedure development, staffing, purchasing, client relations, contract negotiations and administration, daily Scrum meetings, and budgetary control.
- Steer all facets of project management from estimating and budgeting to delegating tasks to team.
- Compile regular reports for partners to illustrate organizational fiscal status, growth issues or patterns, industry trends, management/staffing issues, and strategic recommendations.
- Oversee business direction and planning in conjunction with partner to achieve KPIs.
Mobile Support Manager
Experis / Dairy Farmers of America
Kansas City
01.2014 - 12.2014
- Delivered high-quality technical support to end users, administered ticketing system, performed comprehensive troubleshooting, and documented hardware failures and repair procedures.
- Installed and troubleshot printers and fax machines, managed security groups and drives, and methodically performed equipment upgrades and repairs.
- Analyzed and reported on system and network performance, conducted frequent system testing, and installed customized configurations to optimize performance, reliability, and uptime.
- Managed Active Directory for clients, built-out domains, and installed Windows operating systems.
Education
Diploma - IT Administrator
Centriq Training
Leawood, KSBachelor of Science - Construction Management
Pittsburg State University
Pittsburg, KSSkills
- Leadership
- Communication
- Problem-solving
- IT systems
- Networks
- Cybersecurity
- Cloud technologies
- IT management
- Project management
- Team leadership
- Stakeholder management
- Wiring systems
- Electronic systems
- Blueprints
- Schematics
- Safety
- Attention to detail
- Customer service
- Electrical building codes
- Power tools
- Network management
- System performance monitoring
- Vendor negotiation
- Budget preparation
- IT security
- Cross-department collaboration
- Technology implementation
- Client relationship management
- Problem solving
- Staff mentoring
- Effective communication
- Technical troubleshooting
- Team development
- Virtualization
- IT infrastructure
- Operating system management
- Technical support oversight
- IT asset management
- IT risk management
- Cybersecurity management
- Disaster recovery
- Team collaboration
- IT service management
- Network administration
- IT budgeting
- Problem-solving aptitude
- Budget control
- Excellent communication
- IT infrastructure proficiency
- Decision-making
- Department management
- Disaster recovery planning
- End point configurations
- Risk management
- Business development support
- Software licenses and patches
- Reliability
- IT policy development
- Operational reporting
- Equipment procurement
- Technology assessment
- User support
- Infrastructure planning
Certification
- CompTIA A+
- AIPHONE Technician Certified
- 3XLOGIC Vigil Certified
- 3XLOGIC Infinias Certified
- PDK 'Pro Data Key' Access Control Certified
- RTI Certified Home Automation Programmer
- Pro Control Certified Programmer
- URC Certified Programmer
- Just Add Power Certified Engineer
- UBIQUITI UNIFI UEWA Certified
- Microsoft Certified Solutions Associate (MCSA)
Timeline
IT Manager
Little Sunshine's Preschool
07.2021 - Current
Chief Technology Officer / Project Manager / Designer / Business Development
Hardwire Low Voltage
01.2018 - Current
Executive Director / Project Manager / Managing Partner
2 Point Technology
01.2014 - 01.2018
Mobile Support Manager
Experis / Dairy Farmers of America
01.2014 - 12.2014
Diploma - IT Administrator
Centriq Training
Bachelor of Science - Construction Management
Pittsburg State University