Brandon Empey

Organized and tech-savvy professional with extensive experience in project management, client communication, and gig-based work, seeking a remote role as a Transcriptionist, Virtual Assistant, or similar position. Eager to leverage proficiency in MS Office, Apple Pages, JavaScript, and other tools to deliver high-quality results in a virtual environment.

Freelance Gig Worker
Various Platforms, Washington, UT, USA
January 2023 – Present

Project Manager
Tropical Fiberglass Pools, Washington, UT, USA
January 2016 – December 2023

• Performed flexible, project-based work, including data entry, customer support, and administrative tasks, demonstrating adaptability and self-discipline in remote settings.
• Utilized MS Office, Apple Pages, and online collaboration tools to manage tasks, track progress, and communicate with clients effectively.
• Developed strong time-management skills to meet diverse client deadlines while maintaining high-quality deliverables.
• Leveraged technical skills (e.g., JavaScript, SQL) to assist with small-scale web development and data organization projects for clients.
• Managed daily client interactions to coalesce concerns, provide updates, and ensure satisfaction, contributing to a company A+ Better Business Bureau rating.
• Coordinated project schedules, employee assignments, and supply chain logistics to ensure timely completion of multiple projects.
• Resolved issues efficiently by identifying cost-effective solutions that maintained quality standards and client expectations.
• Prepared and managed documentation, including permits and corrections, using MS Office and Apple Pages/Numbers to ensure compliance with municipal regulations.
• Created detailed work schedules and inventory records to support seamless project execution.

Jobsite Foreman
Tropical Fiberglass Pools, Washington, UT, USA
January 2006 – January 2016

• Oversaw daily job site operations, ensuring adherence to quality standards and project timelines.
• Collaborated with clients to implement change orders, balancing preferences with project feasibility.
• Trained teams to maintain high-quality work, reducing errors and warranty claims.
• Addressed on-site challenges promptly, maintaining project momentum and customer satisfaction.

Laborer
Tropical Fiberglass Pools, UT, USA
January 1996 – January 2006

• Performed precise plumbing and concrete work, meeting strict quality standards to minimize rework.
• Contributed to cost savings by delivering durable work that reduced warranty claims.
• Maintained accurate records of tasks and materials to support project tracking.