Summary
Overview
Work History
Education
Skills
Activities
Certification
Timeline
Generic

Brandon Estelle

Pace,FL

Summary

Ramp operations professional prepared to bring valuable experience in directing and optimizing aircraft turnaround processes. Proven track record of improving operational workflows and ensuring compliance with safety standards. Known for fostering teamwork and achieving operational goals, adapting seamlessly to dynamic work environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Ramp Agent

Unifi Aviation [Southwest Airlines]
12.2024 - Current
  • Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
  • Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
  • Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
  • Boosted team morale by fostering a positive work environment and providing clear communication channels.
  • Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
  • Implemented process improvements that reduced lead time for baggage delivery to passengers upon arrival at their destination.
  • Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
  • Reduced workplace injuries by conducting regular safety meetings and promoting adherence to company policies.
  • Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Connected electrical power unit and hoses to aircraft.

Student RN Tech

Select Specialty Hospital Of Pensacola, FL
04.2024 - 12.2024
  • Assisted in daily living activities for patients, enhancing comfort and well-being.
  • Maintained cleanliness and safety of patient environments, following infection control protocols.
  • Trained new staff on best practices in patient care and safety procedures.
  • Advocated for patients' needs, ensuring their rights and preferences were respected.
  • Implemented efficient documentation processes to track patient progress and care interventions.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored vital signs and reported changes to nursing staff promptly.

Student RN Tech

Select Specialty Hospital of Gainesville, FL
08.2023 - 02.2024
  • Educated patients and families on health management, treatment options, and discharge planning.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Led initiatives to improve patient engagement and satisfaction through personalized interactions.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Assistant General Manager

Culver’s of Lake City, FL
01.2023 - 07.2023
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
  • Implemented cross-training initiatives among team members which increased flexibility in staffing and improved overall service delivery.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Maintained a clean and inviting atmosphere within the restaurant by implementing strict cleanliness standards for both staff members and the dining area itself.
  • Managed financial responsibilities including budget development, cost control measures, and revenue tracking.
  • Collaborated with General Manager to develop strategic plans for business growth in alignment with company objectives.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Facilitated effective communication between front-of-house and back-of-house teams, fostering a collaborative work environment that led to smoother operations.
  • Completed inventory purchases and oversaw shipment processing.
  • Reduced food waste by closely monitoring inventory levels, ordering supplies as needed, and adjusting menus accordingly.
  • Worked well in a team setting, providing support and guidance.

Manager/ National Trainer

Culver’s Navarre/Pensacola, FL
09.2017 - 01.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.

Education

High School Diploma -

Lighthouse Private Christian Academy
05.2020

Skills

  • Work with management at all levels to build relationships as well as gain commitment and resources from various department and units
  • Multitasking
  • Dependable and responsible
  • Critical thinking
  • Computer skills
  • Able to stay current on Company policies, procedures, and system enhancements

Activities

I enjoy volunteer work in my community. I am a member of Pensacola Caring Hearts, Inc. Pensacola Caring Hearts is a non-profit organization that distributes perishable and non-perishable food to the community.

Certification

  • First Aid/CPR Certified

Timeline

Lead Ramp Agent

Unifi Aviation [Southwest Airlines]
12.2024 - Current

Student RN Tech

Select Specialty Hospital Of Pensacola, FL
04.2024 - 12.2024

Student RN Tech

Select Specialty Hospital of Gainesville, FL
08.2023 - 02.2024

Assistant General Manager

Culver’s of Lake City, FL
01.2023 - 07.2023

Manager/ National Trainer

Culver’s Navarre/Pensacola, FL
09.2017 - 01.2023

High School Diploma -

Lighthouse Private Christian Academy

Similar Profiles

CREATE PROFILE