BRANDON FAVREAULT
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
15
15
years of professional experience
Work History
Bartender
Back Porch Longwood
07.2019 - Current
- Opened this location including structuring layout of bar and creating cocktails for specialty drink menu.
- Generated core group of regulars and return customers while creating genuine connections with new patrons and staff
- Maintained comfortable and clean atmosphere while providing quick and enjoyable cocktails
- Created and organized events to promote business and marketing outreach
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Served high customer volumes during special events, nights, and weekends.
Parts Clerk / Shipping and Receiving / Repairs
Silver Airways
09.2017 - 07.2018
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for technicians needs.
- Ensured parts had proper documentation based on federal guidelines.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and organized workspace, enabling efficient operations and easy access to necessary parts.
- Supported cross-functional teams by providing accurate information on parts availability and delivery timelines, enabling smooth project execution.
- Coordinated with technicians to identify needed parts quickly, minimizing downtime for repairs or maintenance work.
- Assisted in maintaining accurate documentation pertaining to warranty claims submitted by vendors.
- Operated forklift to move pallet's to appropriate storage area.
Manager/Bartender/Server/Certified Trainer
Duffy's Sports Grill
10.2014 - 02.2021
- Opened Lake Mary location as server by providing new guests with introduction to concept including dynamic loyalty reward program.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Crafted beverages while providing quality food and service to bar patrons.
- Onboarded new employees with training and new hire documentation.
- Generated and oversaw training and concepts specific to the company for servers and bartenders, including introduction to serving and bartending.
- Managed front of house employees, labor, atmosphere, and finances while keeping with their philosophy and standards of excellence.
- Managed and motivated employees to be productive and engaged in work.
- Maintained organization of documents, materials, and equipment.
Server/Shift Lead/Catering/Marketing
Lime Fresh Mexican Grill
02.2012 - 10.2014
- Explained food offerings in detail while accurately taking orders and handling payments
- Trained new employees on product and culture of company
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash deposits and finances
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Provided catering services while marketing to local businesses.
Server
Salamanders Sports Grill
05.2012 - 09.2013
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Sales Associate / Piercing Apprentice
Body Jewelry
03.2012 - 10.2012
- Organized displays and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Cleaned piercings based on proper sterilization guidelines.
- Organized jewelry based on size and location of body.
- Learned to pierce and care for different parts of body based on proper practices and regulations.
Sales Associate
Surf Warehouse
08.2011 - 02.2012
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at t point of purchase.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server
Boston Market
06.2009 - 07.2011
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
No Degree - Communications
Valencia College
Winter Park, FL02.2013
High school or equivalent -
Lake Howell High School
Casselberry, FL06.2010
Skills
- Strong multitasking
- Organization
- Customer Service
- Time management
- Communication
- Composure
- Highly reliable
- Team player attitude
- Liquor, beer, and wine knowledge
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
Timeline
Bartender
Back Porch Longwood
07.2019 - Current
Parts Clerk / Shipping and Receiving / Repairs
Silver Airways
09.2017 - 07.2018
Manager/Bartender/Server/Certified Trainer
Duffy's Sports Grill
10.2014 - 02.2021
Server
Salamanders Sports Grill
05.2012 - 09.2013
Sales Associate / Piercing Apprentice
Body Jewelry
03.2012 - 10.2012
Server/Shift Lead/Catering/Marketing
Lime Fresh Mexican Grill
02.2012 - 10.2014
Sales Associate
Surf Warehouse
08.2011 - 02.2012
Server
Boston Market
06.2009 - 07.2011
No Degree - Communications
Valencia College
High school or equivalent -
Lake Howell High School
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