Brandon Fevold
Payson
Summary
As 3rd Manager with 7+ years of extensive experience in retail management, showcases a profound ability to lead with vision and purpose. Expert in enhancing store operations through meticulous inventory management, innovative display arrangements, and fostering a team-oriented atmosphere. Demonstrates a steadfast commitment to elevating customer satisfaction and streamlining processes, setting new standards in retail excellence. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
15
15
years of professional experience
Work History
Quality Controller/ Operator
Advanced Powder Dynamics
Payson
04.2022 - Current
- Ensuring product quality at Advanced Powder Dynamics
- Implementing rigorous quality control processes
- Collaborating with production team to maintain standards
- Solving quality-related issues promptly
- Achieving significant reduction in product defects
- Led quality control initiatives, cutting defect rates and boosting product reliability at Advanced Powder Dynamics.
- Introduced new quality assessment tools, enhancing efficiency and precision in defect detection.
- Maintained meticulous records for quality audits, ensuring compliance and continuous improvement.
- Helped recertified Advanced Powder Dynamics with OTCO Organic Certification.
- Documented findings in detailed reports for management review and process adjustments.
- Operated machinery to ensure smooth production flow.
- Maintained equipment through regular inspections and routine maintenance.
- Monitored production quality and reported issues to supervisors.
- Trained new operators on safety protocols and operational procedures.
- Followed safety regulations to maintain a safe work environment.
Distributor
Holsum
Payson
07.2024 - 06.2025
- Managed distribution schedules to ensure timely delivery of products.
- Operated warehouse equipment for efficient loading and unloading of goods.
- Coordinated inventory checks to maintain accurate stock levels.
- Supervised team members in daily operational tasks and safety protocols.
- Implemented quality control measures during product handling procedures.
- Monitored stock levels and placed orders with suppliers as needed.
- Developed and managed relationships with existing customers to ensure customer satisfaction.
- Maintained accurate records of customer orders, invoices, product availability, and delivery schedules.
- Resolved customer inquiries regarding product features, pricing, availability, and order status updates.
- Identified new opportunities and clients to expand business activities.
Grocery 3rd Manager
Safeway
Payson
10.2014 - 04.2022
- Managed store inventory and order writing
- Implemented weekly product changes with innovative display arrangements
- Maintained strict adherence to company policies
- Resolved customer complaints effectively
- Boosted store efficiency by streamlining inventory and scheduling, achieving top customer satisfaction.
- Ensured store compliance with policies, meticulously managed department training and product displays.
- Transformed store ordering and receiving processes, setting a new standard in retail management.
- Pioneered weekly product and display changes, significantly enhancing shopping experience.
- Cultivated a team-oriented environment, hiring and training employees to excel in customer service.
- Elevated store's operational efficiency, leading to peak customer satisfaction.
Customer Service Adviser
Jiffy Lube
Payson
10.2010 - 09.2014
- Delivered top-notch customer service at Jiffy Lube, Oct 2010 - Sep 2014
- Facilitated smooth vehicle servicing processes.
- Resolved customer issues with a collaborative approach.
- Boosted customer satisfaction.
- Elevated service standards, ensuring swift resolution of customer inquiries.
- Meticulously monitored vehicle service quality, upholding high satisfaction levels.
- Partnered with technicians to refine servicing workflows, elevating client trust.
- Systematically enforced quality checks, significantly reducing service errors.
- Provided comprehensive support to service team, ensuring high-quality customer interactions.
Education
Diploma -
Payson High School
Payson, AZ, USA01.2007
Skills
- Customer Service Management
- Leadership
- Visual Display Arrangement
- Employee Hiring and Training
- Retail
- Shrink Awareness
- Organizational Skills
- Visual Merchandising
- Quality control
- Defect reduction
- Quality assessment
- Equipment maintenance
- Process improvement
- Inventory management
References
- Russ Youngcourt, Safeway, 928-978-5652
- Jeff Carlson, Safeway, 928-951-1862
- Dan Dillon, Safeway, 928-978-1007
- Danny Biemik, Safeway, 928-963-4224
- Ben Beede, Safeway, 925-348-0870
- Julius Jeppe, Advanced Powder Dynamics, 802-595-9782
Timeline
Distributor
Holsum
07.2024 - 06.2025
Quality Controller/ Operator
Advanced Powder Dynamics
04.2022 - Current
Grocery 3rd Manager
Safeway
10.2014 - 04.2022
Customer Service Adviser
Jiffy Lube
10.2010 - 09.2014
Diploma -
Payson High School
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