Transport Assistant
Hurricane Transport
Ocala, FL
01.2024 - 06.2024
- Provided excellent customer service by addressing client inquiries promptly and professionally.
- Enhanced overall transport efficiency with thorough route planning, minimizing delays and disruptions.
- Developed strong relationships with hospital and facility staff
- Improved communication between drivers and dispatchers, resulting in reduced response times for service calls.
- Contributed to a safer working environment by diligently reporting any safety concerns or observations to management for prompt resolution.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.