Brandon Fischer
Fargo,ND
Summary
Driven professional with a proven track record in customer needs assessment and revenue generation, honed across roles at Seat Cover Solutions and other leading companies. Excelled in client account management and sales presentations, boosting customer satisfaction and sales outcomes. Skilled in both customer service (soft skill) and sales consultation (hard skill), achieving significant performance improvements. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
6
6
years of professional experience
Work History
Sales Representative
Seat Cover Solutions
04.2024 - Current
- Online and In person sales for local seat covers company.
- Cater to customers need for customer orders, helping them pick out what fits them best and catering to their needs.
- Online customer interactions through TikTok and over the phone, as well as installing the covers for customers that requested that service and making sure their orders have been fulfilled.
Lot Specialist
ADESA
09.2023 - 04.2024
- Followed all company policies and procedures to deliver quality work.
- Devised and implemented processes and procedures to streamline operations.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Delivery Driver
Peterson Salt & Water Treatment
05.2021 - 05.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Documented mileage, deliveries, pickups, customer issues and damages.
Manager's Assistant
Sarpino's Pizzeria
03.2019 - 03.2021
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Ran errands to support daily needs of management.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Volunteered to help with special projects of varying degrees of complexity.
Education
No Degree - Construction Management
North Dakota State University
Fargo, NDHigh School Diploma -
Rogers Senior High School
Rogers, MN06.2021
Skills
- Customer Needs Assessment
- Revenue Generation
- Account Management
- Client Account Management
- Customer Service
- Sales consultation
- Sales closing
- Cold-calling
- Sales expertise
- Customer Relations
- Sales Presentations
Timeline
Sales Representative
Seat Cover Solutions
04.2024 - Current
Lot Specialist
ADESA
09.2023 - 04.2024
Delivery Driver
Peterson Salt & Water Treatment
05.2021 - 05.2023
Manager's Assistant
Sarpino's Pizzeria
03.2019 - 03.2021
No Degree - Construction Management
North Dakota State University
High School Diploma -
Rogers Senior High School
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