Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Flint

Lake City ,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Fixed Operations Director

Camping World
05.2021 - Current
  • Created positive workplace culture by promoting teamwork, open communication, and professional development opportunities among staff members.
  • Improved repair order turnaround time by optimizing scheduling procedures for increased workflow efficiency.
  • Ensured consistent, high-quality customer service by implementing standardized processes and performance expectations across fixed operations team.
  • Boosted customer satisfaction by implementing efficient service processes and streamlining communication between departments.
  • Collaborated with sales department to coordinate vehicle deliveries, trade-ins, and reconditioning efforts for maximum efficiency.
  • Analyzed operational data to identify areas of improvement, implementing targeted action plans for continuous growth.
  • Drove optimization of client experience, surpassing corporate objectives and delivering addition business growth. Increased total service sales over $669,000 from May 1st, 2021, to December 31st, 2023.
  • Forklift Certified

Operations Manager

Camping World
02.2018 - 04.2021
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Improved over all Service Sales by $400,000 in 2018.
  • Forklift Certified

Internal Service Advisor

Camping World
11.2016 - 02.2018
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Applied effective time management techniques to meet tight deadlines.
  • Served as trusted advisor to both internal team members and external clients, offering expert guidance on various aspects of vehicle care.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Coordinated with technicians to prioritize work orders, maximizing productivity and minimizing downtime.
  • Streamlined internal processes for increased efficiency and productivity within service department.
  • Facilitated most deliveries in dealership history.

Service Advisor

Camping World
03.2015 - 11.2016
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Maintained up-to-date knowledge of product and service changes.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Received multiple "Big Dog Awards" for outstanding performance.

Production Machine Operator

Steel Dynamics
01.2013 - 03.2015
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Helped with changeovers and set up to assist with job preparation and production functions.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Forklift Certified
  • Overhead Crane Certified
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Coordinated with other departments including Quality Assurance, Maintenance, Engineering, and Warehouse personnel to address any cross-functional issues affecting productivity.

Manager

PPG Paints
08.2007 - 01.2013
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Controlled costs to keep business operating within budget and increase profits.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Received two Pinnacle awards for highest GP & total sales in the state of Florida two years in a row.
  • Grew store revenue from $900,000 to $2.6 million in 5 years. Store had been open 9 years prior to 2007.

Paint Mixer

PPG Paints
04.2006 - 08.2007
  • Ensured high-quality product output by conducting regular quality control checks and making necessary adjustments.
  • Increased accuracy in color matching by regularly calibrating colorimeter devices and updating formula databases as needed.
  • Implemented innovative techniques to streamline paint mixing process, resulting in faster turnaround times and improved workflow efficiency.
  • Operated blending and other machinery safely and in conformance with manufacturer instructions.
  • Consistently adhered to company policies regarding health and safety regulations while handling hazardous materials during mixing process.
  • Exceeded client expectations by promptly addressing concerns or issues related to paint products or services provided.

Education

High School Diploma -

Columbia County
Lake City FL

Skills

  • Department Oversight
  • Decision-Making
  • Developing managers
  • Business Development
  • Maintaining Compliance
  • Performance Evaluations
  • Operations Oversight
  • Process Improvements

Certification

  • Certified Overhead Crane Operator.
  • Certified Forklift Operator.

Timeline

Fixed Operations Director

Camping World
05.2021 - Current

Operations Manager

Camping World
02.2018 - 04.2021

Internal Service Advisor

Camping World
11.2016 - 02.2018

Service Advisor

Camping World
03.2015 - 11.2016

Production Machine Operator

Steel Dynamics
01.2013 - 03.2015

Manager

PPG Paints
08.2007 - 01.2013

Paint Mixer

PPG Paints
04.2006 - 08.2007

High School Diploma -

Columbia County

Similar Profiles

CREATE PROFILE
Brandon Flint