Brandon Ford
Springfield,Missouri
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Apco Holdings
04.2023 - 11.2023
- As a temporary contracted warranty service contract adjuster I would communicate with dealerships and customers to identify the various mechanical issues
- I would review the warranty policy type and verbiage to determine coverage and use various systems in order to determine the labor rate and part price we could offer
- I was proactive in identifying issues and discrepancies, while being able to communicate clearly to policyholders, guiding them through the claims process.
- Evaluated coverage accurately by interpreting complex insurance policies and applying them to specific claim scenarios.
- Examined claims forms and other records to determine warranty coverage.
- Organized, planned and documented materials for auto warranty claims.
Claims Adjuster
Eberl
01.2022 - 12.2022
- I was a contracted claims adjuster through Eberl, where I worked on a State Farm auto deployment to complete auto claims
- I would work with a team to complete various parts of a claim, including making first contact with both parties, investigating the facts of loss, assigning appraisers, ordering and reviewing reports and making liability decisions
- I also handled things such as rental and diminished value claims, touching 40-60 claims a day
Client Relation Manager
Aaron & Sachs Associates Injury Law
11.2021 - 01.2022
- I was assigned to collect statements from claimants and named insureds to determine if they were eligible for the law firm's representation
- I would travel to meet with customers in person to explain the process, answer any questions, and ensure letters of representation were signed.
Process Server
ABC Legal
07.2018 - 10.2021
- I utilized strong interpersonal skills to communicate effectively with ABC Legal, our clients and the subject
- I worked independently, in charge of receiving, printing and serving claims in a timely manner while keeping open communications with the parties involved, giving updates to the customer when applicable.
Education
Associate of Arts - Education
East Central College
Union, MO05.2020
Skills
- Trustworthy
- Interpersonal Skills: Able to effectively communicate with a variety of people at various levels
- Inquisitive
- Strong Decision Maker
- Detail Oriented
- Organized
- Strong Negotiation Skills
- Computer Skills
- Team Collaboration
- Highly motivated
Certification
- Florida, 7020 -NonRes Designated Home State All Lines Adjuster, 2021, W802142
- Louisiana, Non-Res All Lines Adjuster, 2021, 960625
- Michigan, Workers Comp, Fire, and Other, 2022, 20138758
- Alabama, Casualty and Property Adjuster, 2022, 3001807850
- Kentucky, Casualty and Property Adjuster, 2022, DOI-1188955
- Georgia, Casualty and Property Adjuster, 2022, 3499008
- Indiana, Casualty and Property Adjuster, 2022, 3801959
- Nevada, All-Lines, 2022, 3803345
- Vermont, Casualty and Property Adjuster, 2022, 3001982450
- Florida, All-Lines Training Certified Adjuster (CA) Designation, 11/2021
- State Farm Auto Certification, 12/2021
- State Farm Property Certification, 12/2021
- ABC Legal/ Process Server, 07/2018, 10/2021, Springfield, MO, I utilized strong interpersonal skills to communicate effectively with ABC Legal, our clients and the subject. I worked independently, in charge of receiving, printing and serving claims in a timely manner while keeping open communications with the parties involved, giving updates to the customer when applicable.
- Missouri State University / Associates, 2019, Springfield, MO
Personal Information
Title: Claims Adjuster
Timeline
Claims Adjuster
Apco Holdings
04.2023 - 11.2023
Claims Adjuster
Eberl
01.2022 - 12.2022
Client Relation Manager
Aaron & Sachs Associates Injury Law
11.2021 - 01.2022
Process Server
ABC Legal
07.2018 - 10.2021
Associate of Arts - Education
East Central College
- Florida, 7020 -NonRes Designated Home State All Lines Adjuster, 2021, W802142
- Louisiana, Non-Res All Lines Adjuster, 2021, 960625
- Michigan, Workers Comp, Fire, and Other, 2022, 20138758
- Alabama, Casualty and Property Adjuster, 2022, 3001807850
- Kentucky, Casualty and Property Adjuster, 2022, DOI-1188955
- Georgia, Casualty and Property Adjuster, 2022, 3499008
- Indiana, Casualty and Property Adjuster, 2022, 3801959
- Nevada, All-Lines, 2022, 3803345
- Vermont, Casualty and Property Adjuster, 2022, 3001982450
- Florida, All-Lines Training Certified Adjuster (CA) Designation, 11/2021
- State Farm Auto Certification, 12/2021
- State Farm Property Certification, 12/2021
- ABC Legal/ Process Server, 07/2018, 10/2021, Springfield, MO, I utilized strong interpersonal skills to communicate effectively with ABC Legal, our clients and the subject. I worked independently, in charge of receiving, printing and serving claims in a timely manner while keeping open communications with the parties involved, giving updates to the customer when applicable.
- Missouri State University / Associates, 2019, Springfield, MO
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