Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Brandon Franklin

Manchester,New Hampshire

Summary

Dynamic professional with experience at Sanel Auto Parts, excelling in customer service and problem-solving. Proven ability to manage time effectively and enhance team performance. Skilled in diagnostic tools and complaint handling, ensuring efficient operations. Recognized for maintaining a clean, organized workspace, contributing to a 20% increase in customer satisfaction.

Outgoing Counter Clerk committed to efficiently taking orders and ensuring that customers receive requested items quickly. Energetic worker with terrific cash register skills. Smart, reliable and considered a team player.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

13
13
years of professional experience

Work History

Front Counter Crew Member

Sanel Auto Parts
01.2021 - 05.2024
  • Assisted customers with order placement and inquiries, ensuring a positive experience.
  • Operated cash register and processed transactions accurately and efficiently.
  • Maintained cleanliness and organization of front counter area to enhance service quality.
  • Collaborated with team members to fulfill customer orders promptly during peak hours.
  • Learned menu items and promotions to effectively communicate options to customers.
  • Supported inventory management by restocking supplies as necessary throughout shifts.
  • Adapted quickly to changing customer needs, demonstrating flexibility in fast-paced environment.
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.
  • Actively participated in team meetings, sharing insights on areas of improvement or potential opportunities.

Mechanic

Stash's Service Center
06.2011 - 12.2020
  • Diagnosed and repaired mechanical issues in various vehicle systems.
  • Conducted routine maintenance to ensure optimal vehicle performance.
  • Collaborated with team members to troubleshoot complex mechanical problems.
  • Utilized diagnostic tools to identify malfunctions accurately and efficiently.
  • Mentored junior mechanics, enhancing their technical skills and knowledge.
  • Implemented safety protocols to maintain a secure work environment.
  • Maintained detailed records of repairs and maintenance performed on vehicles.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.

Education

GED -

Kearsarge Regional
North Sutton, NH
06-1992

Skills

  • Cleanliness and hygiene
  • Complaint handling
  • Efficient work ethic
  • Patience and empathy
  • Stress tolerance
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Excellent communication
  • Active listening
  • Verbal communication

Accomplishments

  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].

Interests

  • Gardening
  • Electronics and Circuit Building
  • Music
  • Gym Workouts
  • Outdoor Recreation
  • Woodworking
  • Camping
  • Road Trips
  • Backpacking

Timeline

Front Counter Crew Member

Sanel Auto Parts
01.2021 - 05.2024

Mechanic

Stash's Service Center
06.2011 - 12.2020

GED -

Kearsarge Regional
Brandon Franklin