Brandon Gamboa
Miami,FL
Summary
Although this was my first job, I picked up on it within the first week and gained a lot of hands-on experience over 10 months. I learned how to problem-solve on the spot, multitask, and stay organized while keeping customers happy. This role also helped me learn to keep strong attention to detail when handling and preparing food, as well as the ability to adapt to a fast-paced work environment. I took on multiple responsibilities beyond customer service, stepping in wherever help was needed, and ensuring everything ran smoothly.
Overview
1
1
year of professional experience
Work History
Dominos
Miguel Villafranca Martinez
03.2024 - 12.2024
- Answered phone calls, assisted customers with placing orders for pickup or delivery, and entered their information into the system (phone number, address, payment details, etc.).
- Processed payments over the phone using card information or accepted cash at the door.
- Ensured orders were accurately placed into the system so they would appear on the make-line screen for preparation.
- Helped prepare pizzas by adding sauce and toppings as per request, then placing them in the oven.
- Cut and boxed pizzas once they were baked, ensuring they were ready for pickup or delivery.
- Stepped in to help with other tasks when needed, including stretching dough, refilling toppings, sweeping and mopping floors, and keeping the workspace clean and organized.
- Learned to multitask efficiently while maintaining great customer service
Education
No Degree - Health And Physical Education
Acellus Academy
Kansas City, MO05-2026
Skills
- Customer service & communication
- Taking and processing phone orders
- Handling payments (cash & card)
- Using POS systems
- Food preparation & safety
- Multitasking in a fast-paced environment
- Problem-solving & organization
- Teamwork & collaboration
- Cleaning & restocking
- Effective menu knowledge and guidance
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Dominos
Miguel Villafranca Martinez
03.2024 - 12.2024
No Degree - Health And Physical Education
Acellus Academy
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