Enthusiastic, and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales, and motivation and training in customer service. Motivated to learn, grow and excel.
Overview
8
8
years of professional experience
Work History
Sales Executive Manager
Macy's Department Store
05.2023 - Current
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Established and maintained positive relationships with vendors to determine product availability and quality.
Analyzed past sales data and team performance to develop realistic sales goals.
Built relationships with customers and community to establish long-term business growth.
Informed customers of upcoming promotions and deals to boost sales.
Delivered exceptional training and hands-on motivation to team members to enhance customer satisfaction.
Store Manager
Skechers
04.2019 - 01.2023
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Pawnbroker
EZ Pawn
05.2016 - 08.2018
Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
Performed store open and close procedures as part of shift responsibilities.
Priced and resold items that remained unclaimed by owners.
Received and processed payments for loan values and item purchased, recording transactions in system.
Welcomed customers to shop and offered to answer questions on merchandise.
Estimated value and gave appraisals of merchandise for prospective clients.
Organized store shelves to display most attractive inventory.
Prepared all paperwork, checked identifying information and documented transactions.
Greeted incoming customers and offered to evaluate and assess items for appraisal.
Assessed quality and value of incoming items and offered customers loans.
Department Lead
Sears
11.2015 - 04.2016
Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
Assembled promotional displays to increase brand awareness and attract customers.
Operated cash register to process payments and provided receipts to establish proof of transaction.
Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
Measured customers' feet using Brannock device to determine proper shoe size.