Brandon Garner
Dothan,Alabama
Summary
Dedicated Manager bringing progressive customer service industry background. Exceed financial targets regularly with innovative promotional strategies, diligent expense control, and effective team management abilities. Highly organized with excellent relationship-building abilities honed by working closely with customers, suppliers, and manufacturing representatives. Strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
9
9
years of professional experience
Work History
Parts Manager
Truckworx
07.2020 - Current
- Balanced inventory, controlling costs and obsolescence while meeting expected customer demands
- Obtained high-quality replacement parts by sourcing suppliers and maintaining productive relationships
- Built successful team with effective hiring, training, and performance improvement strategies.
Parts Manager
Truckworx
01.2019 - 07.2020
- Met budget targets consistently, obtaining cost-effective parts and controlling other expenses such as labor hours and operational supplies to prevent waste
- Maintained employee productivity through well-orchestrated monitoring and management approaches
- Obtained quality, cost-effective parts on reliable schedules by maintaining productive vendor relationships
- Maximized employee performance with effective training and close mentoring
- Oversaw employee training and all staff management tasks.
Manager Trainee
Truckworx
10.2017 - 12.2018
Carrier Sales Representative
Coyote Logistics
10.2015 - 10.2017
- Responsible for connecting freelance and contract carriers with customer freight
- Ensuring that carriers met requirements of customer freight such as on-time pick ups and deliveries, as well as any other specific requirements of the customer
- Add new carriers to the companies network
- Find carriers that were able to facilitate the customers transactional and contractual needs.
Education
Bachelors of Science -
Troy University
Troy, Alabama05.2015
Skills
- Goal setting
- Performance improvement
- Staff training
- Team development
- Project management
- Customer Service
- Task prioritization
- Improving customer satisfaction
- Sales Promotion
- POS systems operations
- Performance Improvement
- Lean principles
Timeline
Parts Manager
Truckworx
07.2020 - Current
Parts Manager
Truckworx
01.2019 - 07.2020
Manager Trainee
Truckworx
10.2017 - 12.2018
Carrier Sales Representative
Coyote Logistics
10.2015 - 10.2017
Bachelors of Science -
Troy University
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