BRANDON GARRATT
Lincoln,NE
Summary
To secure a position utilizing my interpersonal skills and management experience that show my strong work ethic, ability to learn and retain information quickly. Seasoned Restaurant Manager known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at leadership, communication, and problem-solving to enhance team performance and ensure guest satisfaction.
Overview
17
17
years of professional experience
Work History
Maintenance Crew Member
Scarlet Hotel
Lincoln, NE
10.2022 - Current
- Inspected building interiors and exteriors for needed repairs or replacements.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Identified problems during daily work inspections and addressed concerns.
- Assisted with painting projects both inside and outside the facility.
- Performed painting, carpentry, and masonry work to maintain building aesthetics.
Assistant General Manager
Brewsky’s
Lincoln, USA
01.2008 - 02.2021
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Analyzed sales data from POS systems on a monthly basis in order to track progress against budget targets.
- Evaluated customer feedback surveys in order to identify areas of improvement within the dining experience.
- Distributed food to service staff for prompt delivery to customers.
Assistant Painter
Waynes Body Shop
Lincoln, NE
02.2017 - 03.2019
- Completed touch-ups after final inspection by lead painter ensuring high quality results.
- Followed all health and safety regulations while performing duties related to painting tasks.
- Completed high-volume weekly painting jobs with consistently positive customer feedback.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
Assistant General Manager
Famous Dave's Bar-B-Que
Lincoln, NE
06.2016 - 02.2017
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Prepared and analyzed financial reports to inform budgeting and financial planning.
- Participated in recruitment, interviewing, and hiring processes to build a strong team.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Handled customer complaints and inquiries, ensuring high levels of satisfaction.
Supervisor
Granite City Food & Brewery
Lincoln, NE
01.2014 - 11.2014
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
Education
Southwest High School
Lincoln, NESkills
- People management skills
- Ability to meet deadlines
- Interpersonal and oral communications skills
- Computer Knowledge (Word, Excel and Micros POS systems)
- Team work and Leadership
- Detail oriented
- Shift management
- Labor and food cost control
- Passion for customer satisfaction
- Inventory control and record keeping
- Full service restaurant background
- Complaint resolution
- Food plating and presentation
- Purchasing and cost control
Accomplishments
- Wingfest Champion
Timeline
Maintenance Crew Member
Scarlet Hotel
10.2022 - Current
Assistant Painter
Waynes Body Shop
02.2017 - 03.2019
Assistant General Manager
Famous Dave's Bar-B-Que
06.2016 - 02.2017
Supervisor
Granite City Food & Brewery
01.2014 - 11.2014
Assistant General Manager
Brewsky’s
01.2008 - 02.2021
Southwest High School