Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
8
8
years of professional experience
Work History
Certified Pharmacy Technician
Ridley's Pharmacy
09.2022 - Current
Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
Performed regular audits to maintain compliance with state regulations and company policies.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Certified Pharmacy Technician
Walgreens Pharmacy
06.2021 - 09.2022
Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Resolved third-party billing, computer system and customer service issues.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Sales Floor Associate
Walgreens
03.2021 - 06.2021
Boosted store sales by effectively cross-selling and upselling products to customers.
Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
Retail Associate
Ross, Burley
06.2020 - 02.2021
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Trained and supervised new employees to use selling strategies and apply best practices.
Managed cash register after end of shift to balance and record accurate transactions.
Barista
Bent Bean
08.2019 - 06.2020
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Helped management keep adequate supply on hand by notifying of shortages.
Load Technician
Franklin Building Supply
06.2018 - 10.2018
Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
Implemented, configured, and optimized safety standards.
Kept tools organized and properly maintained, reducing time spent searching for necessary equipment during repairs.
Collaborated closely with other departments within the organization, ensuring seamless integration between warehouse operations and maintenance activities.
Used specialty hand tools, power tools, gauges and equipment on daily basis.
Read and interpreted technical manuals for troubleshooting and repair purposes.
Theater Usher
AMC Pine Ridge 11 Theater
05.2016 - 12.2017
Managed crowd control during high-traffic events, ensuring efficient flow of guests throughout the venue.
Facilitated smooth entry and exit of guests during performances, minimizing disruptions and maintaining order.
Sold admission, processed payments, and issued tickets.
Greeted customers with smile and provided friendly, knowledgeable service.
Worked with other staff members to facilitate smooth flow of operations.
Handled crowd control to maintain order and prevent overcrowding.
Reviewed tickets for authenticity and applicability to particular event.
Provided information about current and future events at facility.
Managed multiple tasks simultaneously and completed all assigned duties each shift.
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