Director of Operations and Program Management, Battalion Commander, Chief of Staff, Project Manager, and Military Officer with over 23 years of leadership and organizational experience
Overview
25
25
years of professional experience
Work History
Director of Operations & Program Management
U.S. Army
08.2019 - Current
The principal staff officer is responsible for all matters concerning training, readiness, operations, plans, and force development of the New York Army National Guard (NYARNG).
Responsible for the management and execution of more than $80 Million in annual training resources focused on the training, mobilization, and overall readiness of a NYARNG force of 11,000 Soldiers.
Manages the development and execution of long-term strategic plans to achieve organizational goals.
Establishes standards for performance and measures progress towards goals, then communicates results to stakeholders.
Managing projects from start to finish, including planning, organizing, leading, and controlling activities to ensure successful completion of objectives.
Managing complex, multi-faceted projects that require extensive planning, coordination, and communication with multiple departments within an organization.
Determining how best to allocate resources across multiple projects or initiatives based on available funding and personnel.
Assisted in developing performance metrics, dashboards, and management tools that clearly articulate the status of key activities, ensuring timely and successful execution.
Solicit force structure, stationing, and equipment fielding solutions that enhance the ability of NYARNG.
Also served in a dual hat role as a Battalion Commander for an Engineer Battalion of over 650 Soldiers.
Mentor, coach, and train subordinate company commanders and staff officers while maintaining high operational readiness within the Battalion.
Responsible for planning, administering, synchronizing, resourcing, and managing the state's overall training programs to meet Army strategic requirements.
Responsible for all operations, including budget, resourcing, equipping, training, and deployments.
Program Manager
U.S. Army
02.2017 - 08.2019
Served as the Chief of Staff and second in command of a light infantry battalion, providing oversight of all logistical, personnel, administrative, facility management, and operations within an organization of over 900 Soldiers.
Integrates and synchronizes the regimental staff across time, organization, and information with a leadership philosophy based on trust, understanding, and intent.
Maintains effective relationships and deals openly with all key stakeholders, considering the needs of all and making decisions that, in the long term, are positive for customers and clients, shareholders, colleagues, and the communities with whom the Battalion operates.
Enhances the quality and consistency of information, reporting, and communications through a robust check and challenge of data, ensuring deliverables are fit for purpose.
Analyzes data, both internal and external, to provide comprehensive information for decision-making.
Managed and resolved complex issues in a professional, assertive, and proactive manner while remaining sensitive to business needs.
Engagement skills - Relates to colleagues across multiple areas within the organization to enhance interoperability.
People skills – Fosters cross-functional cooperation with internal and external customers.
Communication skills (verbal and written) - Distills complex concepts and effectively conveys them to people of varying seniority levels internally and externally.
Meets or exceeds deadlines, prioritizes, multi-tasks, and maintains flexibility in a fast-paced, changing environment.
Project Manager
U.S. Army
05.2011 - 02.2017
Responsible for an annual operating budget of over $3 million.
Supervised all logistical, personnel, administrative, facility management, and operations for an organization of over 480 Soldiers.
Proven ability to design, develop and implement plans, timelines, and alternative solutions. Displayed during the detailed planning, design, and logistical planning and movement of over 106 vehicles and 400 Soldiers from the NYC area to the Joint Readiness Training Center located at Folk Polk, LA.
Managed a 12-person staff during Operation Enduring Freedom - Defined project scope, objectives, staffing, resources, and deliverables while serving as the Brigade Chief of Plan.
Synchronized staff information management and the timely delivery of relevant classified information.
Prepared detailed contingency plans, execution matrixes, and oversight of all training plans, policies, and strategy.
Senior Human Resources Manager
U.S. Army
06.2006 - 04.2011
Senior Human Resources Manager for a Battalion of over 1,000 personnel.
Managed all administrative actions within the organization including orders, promotions, internal and external transfers, and discharges.
Prepared, published, and implemented the battalion strength, recruiting and retention plans, reports, and program.
Forecasted deployment manning reports in preparation for overseas mobilizations such as Iraq, Afghanistan and domestic response operations, such as Hurricane Sandy.
Account Manager
Willis of New York Inc.
11.2005 - 05.2007
Produced client proposals, analysis, and stewardship reports.
Developed account income forecasts and monitored budgetary functions.
Provided clients assistance with coverage questions, any required program adjustments and solutions.
Coordinated with overseas network offices to ensure local policies issued under Master Policy programs are accurate, contain adequate terms and conditions, and are issued to good local standards.
Client Advisor
Marsh USA Inc.
08.2004 - 10.2005
Reviewed client’s exposure and loss experience against coverage.
Created and presented renewal proposals to existing clients.
Participated in presentations to prospective clients.
Received, negotiated, and evaluated quotes from carriers and presented recommendations to the client.
Bound coverage, produced invoices, and monitored payments made by the client to avoid policy cancellations.
Delivered daily service to my client-SONY Pictures for delivery risk management.
Production Underwriter
Hartford Steam Boiler Inspection and Insurance Company
08.2000 - 08.2004
Reviewed renewal business, designed coverage for new business, and deliver proposals in a timely effective manner.
Worked in conjunction with marketing to coordinate the necessary engineering, claims, and customer service activities.
Determined appropriate premiums and amounts of coverage.
Education
Masters - Strategic Studies
United States Army War College
07.2023
Masters of Business Administration - undefined
Nichols College
05.2006
Bachelor's Degree - Business Studies
State University of New York College at Buffalo
05.1998
Skills
Top Secret/SCI Security Clearance
Organizational Leadership
Human Resource Management
Program and Project Management
Training and Performance Measurement
Risk Management & Mitigation
Multi-Site Operations
Employee Training, Development & Leadership
Financial Planning & Budgeting
MS Office (Word, Excel, Power point)
Facilities Management
Leadership & Mentorship
Timeline
Director of Operations & Program Management
U.S. Army
08.2019 - Current
Program Manager
U.S. Army
02.2017 - 08.2019
Project Manager
U.S. Army
05.2011 - 02.2017
Senior Human Resources Manager
U.S. Army
06.2006 - 04.2011
Account Manager
Willis of New York Inc.
11.2005 - 05.2007
Client Advisor
Marsh USA Inc.
08.2004 - 10.2005
Production Underwriter
Hartford Steam Boiler Inspection and Insurance Company
Automated Logistics Specialist (92A) – Sergeant (E-5) at U.S. Army / U.S. Army ReserveAutomated Logistics Specialist (92A) – Sergeant (E-5) at U.S. Army / U.S. Army Reserve
Psychological Operations Specialist at U.S. Army Reserves / U.S. Army Active DutyPsychological Operations Specialist at U.S. Army Reserves / U.S. Army Active Duty
Infantryman SGT (11B, S3 Operations NCO) at U.S. Army National Guard, US. ArmyInfantryman SGT (11B, S3 Operations NCO) at U.S. Army National Guard, US. Army