Brandon Gillman
Springville,UT
Summary
Dynamic phlebotomist with extensive experience at Biomat USA- Grifols, excelling in venipuncture and patient care. Proven ability to enhance patient satisfaction through compassionate communication and meticulous specimen handling. Adept at training staff and implementing quality control measures, ensuring compliance with health and safety standards while fostering a collaborative team environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biomat USA- Grifols
10.2023 - Current
- Performed blood draws with precision and care, ensuring patient comfort throughout the procedure.
- Executed specimen collection procedures adhering to standard protocols and safety regulations.
- Conducted thorough patient preparation, confirming identity and explaining procedures to alleviate anxiety.
- Maintained accurate records of patient information and blood collection procedures for compliance and tracking.
- Ensured proper labeling of specimens to prevent mix-ups and maintain chain of custody.
- Monitored and maintained equipment to ensure optimal performance and adherence to safety standards.
- Trained new staff on phlebotomy techniques and safety procedures to enhance team performance.
- Participated in continuous training to stay updated on best practices and industry standards.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Assembled tourniquets, needles, and blood collection devices to prepare work.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Lead
Deseret Industries Thrift Store
05.2023 - 10.2023
- Led team meetings to foster communication and collaboration among staff members.
- Monitored team performance to ensure adherence to quality standards.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Trained new employees on operational procedures and organizational policies.
- Collaborated with management to set strategic goals for store operations.
- Worked effectively in fast-paced environments.
- Implemented inventory control measures to reduce waste and optimize resources.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
Subway Gas N Go
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Construction Worker
Grain Construction Co.
01.2018 - 01.2019
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
- Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
- Implemented safety protocols, significantly reducing workplace accidents.
- Cleaned and maintained tools, equipment and worksites.
Sprinkler Fitter
Interest Fire Protection
01.2012 - 01.2018
- Streamlined inventory management processes for increased efficiency in acquiring necessary materials for each project.
- Continuously expanded industry knowledge by attending relevant trainings and obtaining certifications as necessary.
- Provided accurate cost estimates and detailed project plans to clients, ensuring realistic expectations were set from the beginning of each engagement.
- Tested existing fire suppression systems for faults.
- Collaborated with project managers, architects, and engineers for seamless integration of sprinkler systems into building designs.
- Collected and removed debris from work locations.
- Maintained a safe work environment by following established safety guidelines during all aspects of the job.
- Maximized system lifespan through regular maintenance tasks such as cleaning, lubricating, and adjusting components.
- Ensured compliance with local, state, and federal regulations by adhering to proper installation procedures.
- Mastered the use of specialized tools and equipment essential in sprinkler fitting, resulting in increased precision and productivity on the job site.
- Installed sprinkler systems into new and existing buildings.
- Planned pipe system layout, installation and repair according to specifications.
- Assisted with repairs to steam, drainage, and sewer lines.
- Inspected sewers and piping systems to assess quality and condition.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
- Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
Ski & Snowboard Instructor
Sundance Resort
01.2011 - 01.2015
- Developed personalized lesson plans to enhance learning experiences for diverse skill levels among clients.
- Conducted skill assessments to tailor instruction and track student progress effectively.
- Ensured adherence to safety protocols during lessons to maintain a secure learning environment.
- Managed equipment inventory, ensuring all gear was maintained and readily available for use.
- Adapted teaching methods based on individual student needs and learning styles.
- Evaluated student performance regularly, offering constructive feedback to aid in skill development.
- Assisted in the training of new instructors, sharing expertise and best practices to ensure a high standard of teaching across the team.
- Collaborated with fellow instructors to develop innovative teaching methods that improved overall lesson effectiveness.
- Contributed to the resort''s reputation for quality instruction by consistently receiving positive feedback from clients.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Associate of Science -
Snow College
Ephraim, UTSkills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Blood collection techniques
- Recording data
- Personal protective equipment usage
- Health and safety
- Medical terminology
- Emergency response training
- Proper labeling
- Specimen collection and storage
- Sanitation and sterilization
- Certified in CPR/AED
- Phlebotomy technician
- Multitasking
- Team leader
- Staff phlebotomy training
Certification
- Phlebotomist Level I
- Phlebotomist Level II
Timeline
Phlebotomist
Biomat USA- Grifols
10.2023 - Current
Lead
Deseret Industries Thrift Store
05.2023 - 10.2023
Sales Associate
Subway Gas N Go
11.2022 - 02.2023
Construction Worker
Grain Construction Co.
01.2018 - 01.2019
Sprinkler Fitter
Interest Fire Protection
01.2012 - 01.2018
Ski & Snowboard Instructor
Sundance Resort
01.2011 - 01.2015
Associate of Science -
Snow College