Brandon Glogau
Advertising Sales Director
East Meadow,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Cashier Supervisor
Kohl's Department Stores, Inc
Levittown, NY
09.2021 - Current
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Built positive relationships with customers to increase repeat business.
- Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Guest Relations/Event Staff Ambassador
River Operating Company
Bronx, New York
04.2021 - Current
- Greeted and assisted guests with various inquiries.
- Provided accurate stadium information and directed guests accordingly.
- Resolved guest conflicts with delicate concern, while adhering and enforcing stadium policies and procedures.
- Publicized various points of interest available for enjoyment and entertainment of our guests’ duties as needed.
Sales Associate
Kohl's Department Stores, Inc
Levittown, NY
05.2014 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Beat Writer
National Lacrosse League
Uniondale, NY
12.2019 - 03.2020
- Produced game previews, recaps, and featured stories within provided deadlines.
- Captured content in post-game interviews, and press-conferences.
- Performed online and on-the-ground research to accurately report on the New York Riptide and their players.
Senior Account Executive
New York Streets Arena Football
White Plains, NY
04.2019 - 09.2019
- Made outbound calls to sell individual, group sales, and season tickets to potential clients.
- Generated 200,000 in ticket sales.
- Marketed the New York Streets by going to public events, and going to business in Westchester County.
- Met with clients during the game to get feedback and on how we can improve.
Sports Information Volunteer
SUNY Old Westbury
Old Westbury, NY
08.2018 - 04.2019
- Assisted with the maintenance of the Athletic Department website with results, game stories, statistics, student-athlete profiles, rosters, schedules, photo galleries and video content.
- Assisted with the management of the Athletic Department social media platforms.
- Maintained in-game and cumulative statistics.
- Produced media guides and game notes.
Education
Bachelor of Arts - Journalism
Long Island University
Brooklyn, NY05.2014
Skills
- Public and Media Relations
- Sales expertise
- Sports Features
- Layouts
- Pro and college sports coverage
- Player Profiles
- Game Statistics
- Sales
- Social Media
- Client relationship building
Timeline
Cashier Supervisor
Kohl's Department Stores, Inc
09.2021 - Current
Guest Relations/Event Staff Ambassador
River Operating Company
04.2021 - Current
Beat Writer
National Lacrosse League
12.2019 - 03.2020
Senior Account Executive
New York Streets Arena Football
04.2019 - 09.2019
Sports Information Volunteer
SUNY Old Westbury
08.2018 - 04.2019
Sales Associate
Kohl's Department Stores, Inc
05.2014 - Current
Bachelor of Arts - Journalism
Long Island University
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