BRANDON GLOVER
Yoakum,TX
Summary
I'm a multi-task, team player who understands the importance of the fundamentals that go into establishing an excellent relationship amongst the customers, team members and a long term relationship within the company. I have credible knowledge on customer service, payroll management and scheduling, hands on labor as well as a determined attitude to adapt and adjust to work conditions and thriving amongst faced paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Night Stocker
Bath And Body Work
06.2023 - 10.2023
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Unloaded arriving product stock and moved to store display areas.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
Sports Director
LA Fitness
06.2023 - 09.2023
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Presented production ideas and determined creative scenarios for production and delivery.
- Developed innovative marketing and PR strategies.
- Designed and implemented strategic business plan objectives.
Operator
LA Fitness
05.2023 - 09.2023
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed data entry and filing to keep records updated for easy retrieval.
- Managed over 50 calls per day increasing membership sales by 15%
Assistant Manager
Top Shelf Cajun
05.2019 - 11.2021
- Helped senior managers run smooth operations by independently handling day-to-day requirements
- Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems
- Maintained operational performance by skillfully handling opening and closing tasks.
- Handled Payroll, Scheduling and Inventory.
Education
Bachelor - Business Management BSBM
BusinessTexas Southern University
Houston, Tx05.2025
Skills
- Strong communication
- Reliable and Adaptive
- Relationship building
- Team Player
- Customer Relationship Management
- Safety Awareness
- Stocking and Replenishing
- Heavy Lifting
- Storage Organization
Certification
- Microsoft
- Excel
Timeline
Night Stocker
Bath And Body Work
06.2023 - 10.2023
Sports Director
LA Fitness
06.2023 - 09.2023
Operator
LA Fitness
05.2023 - 09.2023
Assistant Manager
Top Shelf Cajun
05.2019 - 11.2021
Bachelor - Business Management BSBM
BusinessTexas Southern University
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