Summary
Overview
Work History
Education
Skills
Timeline

Brandon Goings

Waldwick,NJ

Summary

I am a hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. I work well within team settings, as a results-oriented Cashier experienced in retail settings. I offer in-depth knowledge of POS system operations and return with exchange policies. I am a friendly and hardworking individual committed to helping store grow and bring in new customers. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Front End Associate

ShopRite
Wyckoff, NJ
06.2021 - 08.2023
  • Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Recommended, selected and located merchandise based on customer desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Processed and completed cash or credit transactions accurately.
  • Verified accuracy of pricing signs throughout store.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves with new inventory according to established guidelines.
  • Re-stocked check-out line and end-cap displays with new merchandise.

Cashier

Burger King
Waldwich, NJ
11.2018 - 10.2020
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Counted and balanced cashier drawers.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built and maintained productive relationships with employees.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

Bachelor of Science - Marine Environmental Biology & Policy

Monmouth University, West Long Branch, NJ

Skills

  • Order Selection and Preparation
  • Merchandise Display Set up
  • Retail Transactions
  • Merchandise Recommendations
  • Customer Service

Timeline

Front End Associate - ShopRite
06.2021 - 08.2023
Cashier - Burger King
11.2018 - 10.2020
Monmouth University - Bachelor of Science, Marine Environmental Biology & Policy

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Brandon Goings