Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Brandon Gomez

Lubbock

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Ambitious Front End Associate offering 1 years of proven contributions to retail grocery teams and organizations. Proficient in the interpretation of plan-o-grams, assembly of creative store displays and motivational communication with co-workers, customers and management.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature

.Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation.

Energetic individual equipped to work hard in fast-paced, constantly changing environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail, warehouse, food manufacturing position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Walgreens
05.2023 - 04.2024
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Great On Store Credit Card over 98 credit card in month
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Set overall vision and provided team leadership.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Trained back-up associates and led crew members in managing operations of storefront

Full Time job,

Amazon Associate

Amazon
04.2023 - 07.2023
  • Amazon had terminated me because it was hard to pick shift up and the point were adding up
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Updated daily logs with regular shift activities and incident details.

Packers

Shearer
04.2023 - 05.2023
  • Completed daily orders with expert picking and packing of shipments.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Quickly and properly wrapped and boxed and items chip, maintaining uniformity to meet fulfillment targets.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Packing chips into box organizers
  • Loading chip into the filling
  • Fast box packaging


  • Was temporarily employee, due to the fire accidents at the building the company had to let all temporary employees go.

Front End Associate

Walmart
12.2022 - 03.2023
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Tallied cash drawer at beginning and end of each work shift.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Store Team Member

Target
06.2022 - 12.2022
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Handled customer complaints and issues politely and professionally.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Developed and implemented store-wide policies and procedures to improve customer service and store operations.
  • Assisted customers with merchandise by answering product-related questions to guide customers through buying process.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.

Restaurant Team Member

Whataburger Restaurants L&c
01.2021 - 11.2022
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared food orders, cooking on grill and operating fry station.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Kitchen Crew Member

Christakis Burgers
10.2020 - 01.2021
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Stocked and rotated food items according to expiration dates.
  • Unloaded food deliveries and stored items in proper locations for easy access.

Education

High School Diploma -

Coronado High School
Lubbock, TX
06.2020

Skills

  • Cash Register Systems
  • Restocking
  • Credit and Cash Transactions
  • POS Systems
  • Customer Service Excellence
  • POS Transactions
  • Financial Accounting
  • Grease Traps
  • Customer Preferences
  • Safe Food Handling
  • Heavy Lifting
  • Quality Control
  • Loading and Unloading
  • Wrapping and Boxing
  • Material Handling
  • Shipping and Receiving
  • Inspect Material
  • Conveyor Systems
  • Product Verification
  • Inspecting Tickets
  • Lifting and Sorting
  • Order Picking and Processing
  • Warehouse Operations
  • Rotate Stock

Accomplishments

  • Resolved product issue through consumer testing.
  • Get about 20-30 Credit card application in 4 day!

Languages

Sign language , English
Professional Working

Timeline

Customer Service Representative

Walgreens
05.2023 - 04.2024

Amazon Associate

Amazon
04.2023 - 07.2023

Packers

Shearer
04.2023 - 05.2023

Front End Associate

Walmart
12.2022 - 03.2023

Store Team Member

Target
06.2022 - 12.2022

Restaurant Team Member

Whataburger Restaurants L&c
01.2021 - 11.2022

Kitchen Crew Member

Christakis Burgers
10.2020 - 01.2021

High School Diploma -

Coronado High School
Brandon Gomez