Service Champion
Taco Bell
Baltimore, MD
10/27/23 - Current
- Provided excellent customer service and addressed customer inquiries in a timely manner.
- Operated cash register accurately and efficiently while maintaining proper cash control procedures.
- Maintained cleanliness of store floors by mopping, sweeping, and disposing of trash.
- Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
- Greeted customers upon entering the store and provided assistance when needed.
- Answered customer questions about merchandise selection, availability, pricing, returns and exchanges policies.
- Assisted with training new employees on operational processes and customer service standards.
- Resolved customer complaints promptly and professionally while taking appropriate corrective action when necessary.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
