Brandon Gonzalez
Fort Wayne,IN
Overview
3
3
years of professional experience
1
1
Certification
Work History
Carpet Cleaning Technician
Woodsons Carpet Cleaning
Fort Wayne, IN
12.2022 - Current
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Increased overall productivity by effectively managing time and prioritizing tasks, completing assigned duties promptly and efficiently.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
Sales Associate
Bargain Lane
Fort Wayne, IN
01.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
HSE (GED) -
Anthis Career Center
Fort Wayne, IN10.2024
Graduate Certificate - Certified Phlebotomy Technician (CPT) - National H
The I-M Power
Fort Wayne, IN10.2024
Certification
- Signalperson Qualification Course Certificate – National Commission for the Certification of Crane Operators (NCCCO)
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Carpet Cleaning Technician
Woodsons Carpet Cleaning
12.2022 - Current
Sales Associate
Bargain Lane
01.2022 - Current
- Signalperson Qualification Course Certificate – National Commission for the Certification of Crane Operators (NCCCO)
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
HSE (GED) -
Anthis Career Center
Graduate Certificate - Certified Phlebotomy Technician (CPT) - National H
The I-M Power