Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Gonzalez

Torrance,CA

Summary

Dynamic and dedicated professional with extensive experience in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in food preparation and maintaining high safety standards, consistently promoting a clean and welcoming environment. Recognized for multitasking and organizational skills, contributing to efficient restaurant operations.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
02.2025 - 09.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Bakery Worker

Albertsons Grocery Store
08.2022 - 11.2024
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
  • Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
  • Increased sales with effective product promotions and attractive displays.

Restaurant Busser

Sapporo
03.2022 - 06.2023
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Education

Centennial High School
Las Vegas, NV

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Flexible schedule
  • Self-discipline
  • Cleaning and sanitizing
  • Interactive communication skills
  • Safe food handling
  • Safety awareness
  • Integrity and honesty
  • Initiative and Self-motivation

Timeline

Crew Member

McDonald's
02.2025 - 09.2025

Bakery Worker

Albertsons Grocery Store
08.2022 - 11.2024

Restaurant Busser

Sapporo
03.2022 - 06.2023

Centennial High School

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