Brandon Gordillo
Compton,CA
Summary
My name is Brandon Gordillo, I am currently 23 years old, and I have a passion for aviation. I am currently going to two schools because of my passion. I am currently going to UTI to get my Airframe and Powerplant license. I'm also going to Long Beach City College to get my Aerospace Engineering degree. I made a lot of mistakes in my life, and I am currently trying to turn that around and focus on trying to get my career. Attentive Attractions Attendant supervising and monitoring operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining a professional appearance, and upholding a strong public image.
Overview
5
5
years of professional experience
Work History
Ride Operator
Disneyland Resort
Anaheim, CA
07.2023 - Current
- Communicated effectively with other departments regarding performance issues.
- Provided customer service to guests in a friendly manner.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Verified rider height requirements for each attraction prior to boarding.
- Inspected ride vehicles and equipment before opening it to the public.
- Greeted customers upon arrival at the entrance gates.
- Performed regular tests on rides and documented results accurately.
- Assisted with loading, unloading, and securing passengers on rides.
- Performed daily inspections of rides according to company guidelines.
- Responded quickly in emergency situations following established protocols.
- Resolved customer complaints in a professional manner.
- Monitored guest behaviour while riding attractions.
- Maintained cleanliness of rides and surrounding area.
- Adhered to all safety regulations while operating the rides at all times.
- Demonstrated knowledge of ride operations, including proper use of restraints.
Barista Trainer
HMS Host International
Los Angeles, CA
12.2020 - 02.2023
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
- Evaluated employee progress throughout the course of their training program.
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
- Ensured compliance with local health regulations related to food preparation, storage, sanitation.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
Education
Airframe And Powerplant License
Universal Technical Institute
Long Beach, CA05-2027
High School Diploma -
Paramount High School
Paramount, CA06-2020
Skills
- Safety Procedures
- Team Training
- Operations Monitoring
- Policy compliance
- Safety Monitoring
- Emergency Procedures
- Customer Service
- Equipment Inspection
- Equipment Operation
- Safety Management
- Team building
- Equipment maintenance
- Safety compliance
- Problem resolution
- Technical troubleshooting
- Quality assurance
- Code inspections
- Multitasking capacity
- Analytical skills
Education and Training
other
Timeline
Ride Operator
Disneyland Resort
07.2023 - Current
Barista Trainer
HMS Host International
12.2020 - 02.2023
Airframe And Powerplant License
Universal Technical Institute
High School Diploma -
Paramount High School