Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Gordon

Rocky Mount,VA

Overview

2
2
years of professional experience
1
1
Certification

Work History

Floater

Homestead Creamery
Burnt Chimney, VA
11.2023 - Current
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Reported any maintenance issues immediately to supervisor or manager.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Upheld high standards of productivity and quality in operations.
  • Assisted patrons in making menu selections.
  • Replenished inventory levels when necessary.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Resolved conflict according to company protocols.
  • Greeted customers in a friendly manner upon entering the store.
  • Unloaded trucks of incoming merchandise in an organized fashion.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Ensured that products are properly labeled before placing them on shelves.
  • Assisted customers with orders and inquiries.
  • Assembled and served meals according to specific guest requirements.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Stocked shelves and cases with new or transferred items.
  • Provided excellent customer service at all times.
  • Performed store opening and closing procedures as directed by management team.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Organized stockroom shelves to maximize space efficiency.

Dietary Manager

Aramark
Rocky Mount, VA
04.2023 - 09.2023
  • Trained new employees to perform duties.
  • Employed training and motivational techniques to keep atmosphere constructive for employees.
  • Maintained accurate inventory of all food items; ordered supplies as needed.
  • Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
  • Reviewed orders from wait staff for accuracy before being sent out to customers.
  • Implemented cost-saving measures while maintaining high quality standards.
  • Trained new employees on proper cooking techniques, equipment use, recipe adherence.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Scheduled shifts for kitchen personnel based on forecasted volume levels.
  • Managed payroll records for all kitchen staff including hours worked, wages paid.
  • Maintained cleanliness throughout entire work area including floors, walls, counters, shelves.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Distributed food to service staff for prompt delivery to customers.
  • Educated culinary staff on all current safety and food regulations to keep kitchen compliant.
  • Planned menus and estimated food requirements according to budget restrictions.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Disctrict Travel Manager

Wendys Restaurant
Westlake, VA
01.2022 - 02.2023
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Coached, developed and motivated team to achieve revenue goals.
  • Collaborated with [Job title] to improve performance and grow sales.
  • Maximized branch revenue by optimizing daily operations.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
  • Performed periodic risk assessments of stores within the district to identify potential safety hazards.

Education

Associate of Science - Science

Virginia Western Community College
Roanoke, VA
06.2018

Skills

  • Discussion Facilitation
  • Parent Communication
  • Lesson Planning
  • Activity Management

Certification

  • Servsafe

Timeline

Floater

Homestead Creamery
11.2023 - Current

Dietary Manager

Aramark
04.2023 - 09.2023

Disctrict Travel Manager

Wendys Restaurant
01.2022 - 02.2023

Associate of Science - Science

Virginia Western Community College

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Brandon Gordon