Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Brandon Greer

Odessa,MO

Summary

Motivated and detail-oriented technology enthusiast with a passion for optimizing systems and enhancing user experiences. Seeking a dynamic position in Information Technology, leveraging my skills and experiences to contribute to the efficiency and technological advancement of an organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Information Technology Specialist

Odessa R-7 School District
05.2023 - Current
  • Set up and configure computers for teachers, ensuring optimal functionality and performance.
  • Conduct repairs and maintenance of chromebooks, addressing hardware and software issues to ensure proper operation.
  • Perform basic troubleshooting of devices supported by the department, utilizing remote desktop and on-site support for issue resolution.
  • Collaborate with the team to assess and resolve technical issues, utilizing a variety of tools and methodologies to ensure smooth operation of technology within the district.

Associate

Timeless: Gaming Event Center
08.2022 - Current
  • Handle customer inquiries, providing assistance and ensuring a positive gaming experience.
  • Perform regular upkeep and maintenance of arcade machines, ensuring they are functioning optimally.
  • Work on troubleshooting and repairs of gaming equipment, addressing technical issues promptly.
  • Conduct cleaning and maintenance tasks to keep the gaming area organized and appealing to customers.

Sales Associate/Tester on New Products

Pyro City Fireworks
04.2022 - 07.2022
  • Assisted customers in finding the right type of fireworks they needed, whether online or in person at the store.
  • Demonstrated fireworks and provided accurate descriptions of new products to customers, ensuring an informed purchase.
  • Conducted tests on new fireworks products at night to observe their effects and behavior, allowing for precise recommendations to customers.
  • Maintained a safe and organized work environment, following all safety protocols and guidelines.

CSR (Customer Service Representative)

Pizza Hut
12.2021 - 04.2022
  • Prepared and made pizzas according to customer preferences and orders.
  • Provided exceptional customer service, both in person and over the phone, addressing inquiries and handling orders promptly and accurately
  • Maintained a clean and organized work area, following health and safety standards to ensure a safe food preparation environment
  • Collaborated with team members to maintain efficient operations during peak hours, optimizing customer satisfaction and order fulfillment.

Crew Trainer

McDonald's
07.2019 - 12.2021
  • Demonstrated proficiency in various roles, including taking orders, food preparation, grill operation, inventory management, cashier duties, and customer service.
  • Trained new team members on different positions and processes, ensuring they understood their roles and responsibilities effectively.
  • Managed and coordinated workflow during busy shifts to optimize efficiency and customer satisfaction.
  • Handled customer inquiries and complaints, resolving issues promptly to maintain a positive customer experience.

Server/Cook

Thompson And Thompson
09.2021 - 11.2021
  • Served food to customers and ensured excellent customer service.
  • Prepared and cooked a variety of dishes, including prepping ingredients, cooking meat, slicing vegetables, and baking.
  • Maintained a clean and organized work area, following health and safety regulations.
  • Collaborated with the kitchen team to ensure timely and accurate food preparation and delivery.

Education

High School Diploma -

Odessa High School
Odessa, MO
05.2023

Skills

  • Programming languages: Python, HTML, CSS, JavaScript
  • Hardware and Software Troubleshooting
  • Electronics Repairing Capabilities
  • Problem Solving and Analytical Thinking
  • Strong Communication and Team Collaboration
  • Adaptability
  • Patience and Tolerance
  • Time Management
  • Positive Attitude
  • Empathy and Understanding

Certification

  • Google IT Support
    Coursera
    March 24, 2023
  • IT Security: Defense against the Digital Dark Arts
    Coursera
    March 19, 2023
  • Operating Systems and You: Becoming a Power User
    Coursera
    March 24, 2023
  • System Administration and IT Infrastructure Services
    Coursera
    January 25, 2023
  • The Bits and Bytes of Computer Networking
    Coursera
    March 24, 2023
  • Technical Support Fundamentals
    Coursera
    January 18, 2023

Additional Information

I have been doing everything and anything with Technology. Got into it when I was 12 years old, built my first computer when I was 13, built multiple computers for friends and clients rather it be for server, gaming, office use. can work on laptops, tablets, phones, game consoles, computers, printers, etc. If I don't know how it works, I am going to figure out how it works and then fix whatever issue it has.

Timeline

Information Technology Specialist

Odessa R-7 School District
05.2023 - Current

Associate

Timeless: Gaming Event Center
08.2022 - Current

Sales Associate/Tester on New Products

Pyro City Fireworks
04.2022 - 07.2022

CSR (Customer Service Representative)

Pizza Hut
12.2021 - 04.2022

Server/Cook

Thompson And Thompson
09.2021 - 11.2021

Crew Trainer

McDonald's
07.2019 - 12.2021

High School Diploma -

Odessa High School

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Brandon Greer