Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Brandon Gross

JACKSONVILLE,FL

Summary

With a well rounded background at the U.S. Navy, I am committed to operational excellence and team lead, driving program success and fostering strong stakeholder relationships. My expertise in problem-solving and staff mentoring has significantly enhanced program efficiency and team productivity, marking me as a dynamic leader committed to achieving and exceeding objectives. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

21
21
years of professional experience

Work History

Lead Program Manager

U.S. Navy
09.2021 - Current
  • Tracked and reported program results to customers and stakeholders to facilitate change management activities.
  • Performed program research and analyzed data collection to develop cost estimates and budgets.
  • Mentored and supported 19 department employees to create strong workplace culture.
  • Devised tools and benchmarks to improve team performance and monitor production.
  • Mentored and led new employees to enhance security program production.
  • Established strong relationships with key stakeholders, ensuring alignment of goals and expectations throughout the project lifecycle.
  • Coordinated efforts among various departments involved in the implementation of complex programs, resulting in seamless collaboration.
  • Mentored junior team members in best practices for project management, contributing to their professional growth and development.
  • Identified system needs and designed processes to support business requirements.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Program Director

U.S Navy
07.2017 - 09.2021
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.
  • Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
  • Established program policies and procedures to comply with regulatory requirements.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Drove innovation by piloting new initiatives and assessing their impact on program effectiveness.
  • Negotiated contracts with vendors to secure advantageous terms, resulting in significant cost savings.

Program Manager

U.S Navy
10.2011 - 07.2017
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Identified program obstacles and communicated possible impacts to team.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Built teams to address project goals and objectives for multiple projects.
  • Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Correctional Officer

U.S Navy
07.2009 - 10.2011
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Completed intake paperwork, fingerprints, and searches.
  • Booked new inmates into facility and processed inmates for release.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Enhanced staff training programs, leading to improved operational standards.

Maintenance Technician

U.S Navy
01.2006 - 07.2009
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
  • Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
  • Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
  • Enhanced team skills through development and delivery of comprehensive training program on new technologies.
  • Fostered culture of continuous improvement, regularly suggesting and implementing process enhancements.

Gas Turbine Technician

U.S. Navy Active Duty
01.2004 - 01.2006
  • Assisted in the development of training materials for new technicians entering the field of gas turbine maintenance.
  • Contributed to a reduction in maintenance costs through careful planning and efficient use of resources during repair projects.
  • Supported continuous improvement initiatives by identifying areas for potential optimization within maintenance processes.
  • Collaborated with team members to complete major overhauls on gas turbines in a timely manner.
  • Ensured safe working conditions with adherence to safety regulations, guidelines, and procedures during all tasks.

Education

Associat Is Applied Science - Technical Tool

Excelsior College
New York, NY
12.2024

Skills

  • Customer Engagement
  • Training and mentoring
  • Operational Excellence
  • Scope Management
  • Program Planning
  • Problem-solving skills
  • Employee Motivation
  • Staff Leadership
  • Project Leadership
  • Complex Problem-Solving
  • Issue Resolution
  • Personnel Management
  • Relationship Management
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Team Leadership
  • Scheduling and Coordinating

Timeline

Lead Program Manager

U.S. Navy
09.2021 - Current

Program Director

U.S Navy
07.2017 - 09.2021

Program Manager

U.S Navy
10.2011 - 07.2017

Correctional Officer

U.S Navy
07.2009 - 10.2011

Maintenance Technician

U.S Navy
01.2006 - 07.2009

Gas Turbine Technician

U.S. Navy Active Duty
01.2004 - 01.2006

Associat Is Applied Science - Technical Tool

Excelsior College

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