Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Brandon Guien

Baytown,TX

Summary

To obtain a position that will enable me to use my strong organizational skills, leadership abilities, educational background, and ability to work well with people.

Knowledgeable Leadership with solid background in process support and improvement. Successfully contributed to streamlining operations and enhancing workflow efficiencies. Demonstrated problem-solving abilities and effective communication skills.

Professional with strong foundation in process management and operational support. Proven track record of optimizing workflows and facilitating team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Proficient in process documentation and quality control.

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

11
11
years of professional experience

Work History

Process Assistant

Amazon
01.2023 - 08.2025
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.

Sales Associate

Boomtown Vapor
11.2019 - 11.2019
  • OPEN AND CLOSE THE STORE
  • CASH HANDLING
  • STORE UPKEEP
  • CUSTOMER SERVICE
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Part Sales Associate

AutoZone
04.2019 - 10.2019
  • CLOSING AND OPEN THE STORE
  • PART DELIVERIES
  • PLANOGRAMS/SHELVINGS
  • UNLOAD AND STOCK SHELVES
  • CASH HANDLING
  • Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
  • Assisted customers in finding appropriate parts promptly.
  • Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms for the company.

CAP 2 Associate

Walmart
09.2017 - 10.2018
  • STOCK SHELVES
  • UNLOADING MERCHANDISE
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
  • Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
  • Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
  • Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
  • Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.

Co-Manager

Little Caesars
08.2015 - 09.2017
  • Managed a crew daily of 13 people and made sure all daily tasks where completed before leaving for the night.
  • Scheduling
  • Cash management
  • Customer Service
  • Inventory
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
  • Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.

Cashier

Kroger
06.2014 - 08.2015
  • Customer service
  • Cash handling
  • Greet customers
  • Validate checks
  • Clean up
  • Set up displays

Education

Diploma -

Crosby High School
Crosby, TX
06.2016

Skills

    - Communication

  • Performance monitoring
  • Attendance tracking
  • Process flows
  • Process improvement
  • Inventory management
  • Clear communication
  • Clear and concise communication with management, employees, customers, and the public
  • Leadership
  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 8 in the development of Project Wormhole.
  • Supervised team of 20 staff members.
  • Documented and resolved idle time which led to associates decreased time off task.

Languages

English
Full Professional

Timeline

Process Assistant

Amazon
01.2023 - 08.2025

Sales Associate

Boomtown Vapor
11.2019 - 11.2019

Part Sales Associate

AutoZone
04.2019 - 10.2019

CAP 2 Associate

Walmart
09.2017 - 10.2018

Co-Manager

Little Caesars
08.2015 - 09.2017

Cashier

Kroger
06.2014 - 08.2015

Diploma -

Crosby High School

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