Brandon Guthrie
Panama City,FL
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner/Operator
A2Z Carpentry LLC
04.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Metal Fabricator
Glass ventures
10.2023 - 02.2024
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Sales/Installer
Gulf coast shading solutions
06.2021 - 10.2023
- Laid out materials and system components to prepare for installation.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Kitchen & Bath Cabinetry
Legacy Tile and Granite
03.2021 - 04.2021
- Conducted client consultations to understand requirements and preferences.
- Collaborated with contractors and suppliers for smooth execution of design plans.
- Optimized use of space in kitchen and bath designs by incorporating creative storage solutions.
Route Manager
Terminix
01.2020 - 03.2021
- Maintain work at a supervisory level within a passenger transport operating company
- I manage myself, vehicles, timetables and rota's, deal with passenger issues and handle problems such as delays, accidents or route diversions
Carpenter/Laborer
Ross Homes
03.2019 - 01.2020
- Collaborated with team members to complete complex projects within tight deadlines, demonstrating excellent teamwork skills.
- Implemented proper safety procedures during all tasks, including lifting heavy objects and operating power tools, reducing the risk of injury to both self and team members.
Line Service Manager
Sheltair Aviation
01.2016 - 03.2019
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cashier/Customer Service
Home Depot
01.2015 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Associate
Winn Dixie
01.2012 - 01.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
Certification - Airframe
Haney Technical Center
Panama City, FL01.2015
High school diploma - General Studies
A.C. Mosley High School
Lynn Haven, FL01.2012
Skills
- Office Management
- Documentation and Reporting
- Staff Training and Development
- Sales Experience
- Microsoft Office
- Teamwork and Collaboration
- Computer Literacy
- Customer Service
- Data Analytics
- Strong Work Ethic
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, 11/18, 11/26
Assessments
- Food Safety, Proficient, 02/24
- Attention to Detail, Proficient, 12/23
- Work Motivation, Proficient, 07/23
- Mechanical Knowledge, Proficient, 01/23
- Marketing, Proficient, 09/23
- Sales Skills, Proficient, 11/23
- Basic Maintenance and Repair, Proficient, 01/23
- Work Style: Professionalism, Proficient, 02/24
- Work Style: Reliability, Proficient, 03/22
- Bartending, Proficient, 02/24
- Food Service: Customer Situations, Proficient, 02/24
- Real Estate, Proficient, 02/24
- Verbal Communication, Proficient, 02/24
- Customer Focus & Orientation, Proficient, 02/24
Timeline
Metal Fabricator
Glass ventures
10.2023 - 02.2024
Sales/Installer
Gulf coast shading solutions
06.2021 - 10.2023
Owner/Operator
A2Z Carpentry LLC
04.2021 - Current
Kitchen & Bath Cabinetry
Legacy Tile and Granite
03.2021 - 04.2021
Route Manager
Terminix
01.2020 - 03.2021
Carpenter/Laborer
Ross Homes
03.2019 - 01.2020
Line Service Manager
Sheltair Aviation
01.2016 - 03.2019
Cashier/Customer Service
Home Depot
01.2015 - 01.2016
Customer Service Associate
Winn Dixie
01.2012 - 01.2015
High school diploma - General Studies
A.C. Mosley High School
Driver's License, 11/18, 11/26
Certification - Airframe
Haney Technical Center
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