Brandon Guzman

• Coordinated vendors such as carpet cleaners, vinyl installers, tilers, painters, contractors, and cleaners.
• Reported and documented maintenance requests and scheduled appropriate services.
• Fostered community relationships to improve resident satisfaction through property maintenance and preemptive measures.
• Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
• Conducted property move-ins, move-outs and walk-through inspections.
• Use active builder to maintain resident database of personal information, repairs and lease agreements.
• Managed, scheduled and determined workload for 3-member property management team.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Kept properties in compliance with local, state, and federal regulations.
• Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
• Assembled, installed and repaired wiring, electrical components and plumbing systems.
• Conducted snow removal during winter months to provide clients with safe parking and walking areas.
• Performed routine and complex maintenance and repairs on various electrical equipment.
• Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
• Maintain vacant units
• Work with team on mini renovations of vacant units
• Proficient in Microsoft Outlook, Word, and Excel

•Assisted in installing and maintaining plumbing systems.

•Read blueprints and drawings to determine the exact specifications to be installed.

•Determine water supply networks and waste drainage systems

•Coordinate with project manager on installation install systems used to transport water, waste or gasses

•Install supports and hangers for pipe fixtures and equipment assemble and install valves and fittings

•Assemble pipe sections, tubing, and fittings. Using coupling plastic solvent, caulking, or soldering

•Brazing and welding install other plumbing equipment such as sinks, tubs ,toilets ,appliances and trim.

•Measure, cut, thread, and bend pipe two required angles

•Helped plumber and heating and cooling assistant, heating and cooling technician duties and plumber parts runner.

• Observe pressure gauges to fix leaks

•Drove side arm loader garbage truck. Conducted daily DOT pre-trip inspections according to a set checklist.

•Submitted reports on the conditions of the truck at the end of each trip.

•Interacted with customers and picked up customer loads in a friendly and timely manner.

•Submitted a daily mileage log with trip sheet, fuel, maintenance and delivery documentations.

•Collected and hauled waste and recycling materials to a disposal site.

•Served the assigned routes that changed on a daily basis.

•Dealt with residence and members of the public in a courteous and respectful manner.

• Coordinated efficient routes to avoid delays and optimize schedules.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Followed all relevant traffic laws and safety regulations.

• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Adhered to safe work practices, food safety regulations, and corporate guidelines.
• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Performed cash handling activities and secured nightly bank deposits.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Utilized upselling techniques to maximize revenue and increase customer satisfaction.
• Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
• Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Analyzed customer feedback and implemented strategies to improve customer satisfaction.

•Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

•Scheduled and directed staff in daily work assignments to maximize productivity.

•Maximize loss and misuse of equipment through proper restaurant supervision and staff training.

•Effectively resolved problems or concerns to the satisfaction of all involved parties.

•Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

•Optimize profits by controlling food, beverage and labor costs on a daily basis.

•Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

•Count money and make bank deposits.

•Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in logging and dining facilities.

•Monitor food preparation methods to ensure that food is prepared and presented in an acceptable manner.