Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
10
10
years of professional experience
Work History
Bulk Customer Representative
PepsiCo
Goodyear, AZ
02.2022 - Current
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Identified opportunities for cross-selling additional products and services.
Managed inventory levels by ordering sufficient stock for each account.
Reviewed monthly performance against targets set by management team.
Developed key customer relationships to increase sales.
Contacted new and existing customers to outline benefits of products.
Adhered to company initiatives and achieved established goals.
Answered customer inquiries regarding product availability, order status and pricing.
Processed orders for new accounts, account changes and cancellations in a timely manner.
Lead Merchandiser
Coca-Cola
Glendale, AZ
01.2019 - 02.2022
Developed and maintained relationships with key personnel in the retail stores.
Conducted store visits to ensure compliance of product placement, pricing, and promotional activity.
Maintained accurate records of inventory levels and stock movements.
Ensured all merchandise was correctly labeled, priced and displayed according to company standards.
Monitored customer feedback on product assortment and made recommendations for improvement.
Managed the merchandising team to ensure timely completion of tasks.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Provided training and support for new staff members in regards to merchandising operations.
Courtesy Clerk
Frys Food Stores
, AZ
06.2014 - 02.2019
Greeted customers and provided assistance in locating items.
Processed returns and exchanges according to company policy.
Operated a cash register to process payments from customers.
Stocked shelves with merchandise, rotated products, and removed expired items.
Organized promotional displays to attract customers' attention.
Assisted in unloading trucks containing incoming stock or supplies.
Carried out special orders requested by customers promptly and efficiently.
Packaged or bagged purchases and assisted customers with in-vehicle loading.
Established good working relationships with other departments to promote smooth flow of products and services throughout store.