Summary
Work History
Education
Skills
Timeline
Generic
Brandon Hale

Brandon Hale

Lockport

Summary

Friendly and reliable with 4 years of customer service experience, offering unmatched social skills and workplace focus. Quick learner with excellent multi-tasking aptitude

Work History

Cashier and Kitchen Staff

Mark's Pizzeria
  • Worked with a diverse and consistently changing cast of co-workers
  • Handled customer complaints on numerous occasions while maintaining a friendly attitude
  • Trained several new hires that continue working at the establishment to this day
  • Ensured a high standard of quality when preparing food
  • Communicated openly with the owner and members of management about ongoing issues
  • Took in relevant criticism and adjusted working behaviors
  • De-escalated tense situations involving customers and staff members.

Substitute Teacher

Starpoint Intermediate & Elementary Schools
  • Per diem position
  • Spent time in over 30 different classrooms
  • Developed crucial time management skills
  • Worked with educators on developing lesson plans
  • Made real-time adjustments to help students when needed.

Poetry Author

Sole Proprietorship (Dorrance Publishing)
  • Developed serious passion for literature and the arts
  • Established working relationships in the publishing industry
  • Designed and edited full cover art, front and back
  • Published poetry book titled "Citrus Fashion" with nearly 80 pages of content varying in style (Freeverse, Sonnett, Villanelle, etc.)
  • Book finalized and published in March of 2023.

Education

Bachelor's Degree in English Education -

Buffalo State University
12-2025

Associates Degree in English -

Niagara County Community College
12-2023

High School Diploma -

Starpoint Central School District
06-2021

Skills

  • Loyalty
  • Consistency
  • Staff Training
  • POS Systems
  • Cash Handling
  • Product restocking
  • Customer Assistance
  • Customer Service
  • Effective writing
  • Self-publishing

Timeline

Cashier and Kitchen Staff

Mark's Pizzeria

Substitute Teacher

Starpoint Intermediate & Elementary Schools

Poetry Author

Sole Proprietorship (Dorrance Publishing)

Bachelor's Degree in English Education -

Buffalo State University

Associates Degree in English -

Niagara County Community College

High School Diploma -

Starpoint Central School District
Brandon Hale