Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated Mortgage Banking professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Wholesale Mortgage Individual with over 20 years of experience in the mortgage industry. Excellent reputation for resolving problems and improving customer satisfaction.
Hi, I’m
Brandon Hall
Sterling,VA
Summary
Overview
12
years of professional experience
Work History
McLean Mortgage Corporation
Post-Closing Manager
10.2010 - Current
Job overview
- Trained new employees on proper protocols and customer service standards.
- Enhanced communication and partnership between staff and vendors resulting in increased loan sales.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Supervised 10 employees overall, overseeing efficiency of the selling of our mortgage loans throughout my time period as the Post-Closing Manager.
- Eased team transitions and new employee orientation through effective training and development.
- Interacted well with our different departments internally to build connections and nurture relationships.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Supervised daily operations of multi-million dollar warehouse banks and operation.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class work.
- Worked directly with all internal management departments consisting of Processing, Underwriting, Appraisals, Third-Party and Closing Managers and reported directly to the VP of Operations to brainstorm, discuss strategy and mitigate daily issues.
- Built loyal account base and long-term business relationships with correspondent investors and third party vendors.
Education
New River Community CollegeDublin, VA
No Degree from General Studies
University Overview
Strayer UniversityArlington, VA
No Degree from Business Administration And Management
University Overview
Christiansburg High SchoolChristiansburg, VA
GED
1996
University Overview
Skills
- Risk Management Policies
- Strategic Business Initiatives
- Loan Documentation
- Title Searches
- Mortgage Lending
- Customer Service
- Loan Closing
- Industry Best Practices
- Regulations Compliance
- Effective Working Relationships
- Standard Operating Procedures Proficient
- 4506 Execution
- Policy and Procedure Implementation
- Employment Verification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Post-Closing Manager
McLean Mortgage Corporation
10.2010 - Current
New River Community College
No Degree from General Studies
Strayer University
No Degree from Business Administration And Management
Christiansburg High School
GED
Similar Profiles
Savanna StottsSavanna Stotts
Closer/Team Leader at McLean MortgageCloser/Team Leader at McLean Mortgage
Jeffrey BesnickJeffrey Besnick
VP of Sales and Operations at McLean Packaging CorporationVP of Sales and Operations at McLean Packaging Corporation
Ronanda HendersonRonanda Henderson
FHA and Conventional Underwriter at RoundPoint Mortgage Servicing Corporation Subsidiary of Freedom MortgageFHA and Conventional Underwriter at RoundPoint Mortgage Servicing Corporation Subsidiary of Freedom Mortgage
Anna LobovaAnna Lobova
Flight Attendant at United AirlinesFlight Attendant at United Airlines
Nicholas HallNicholas Hall
General Manager at Five GuysGeneral Manager at Five Guys