Brandon Hall
Deatsville,AL
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Expert Technician with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Technician
ITG
Montgomery, AL
01.2018 - 01.2021
- Drove company vehicles to and from customer locations to perform field maintenance.
- Serviced and repaired designated equipment to meet company standards and specifications.
- Verified system functionality by testing equipment and connections, identifying and correcting problems.
- Applied company safety policies consistently when performing daily tasks.
- Met and exceeded customer demands through responsive and accurate on-site maintenance.
- Utilized handheld device to update work order status.
- Educated customers about company's products and services to present service upgrade opportunities.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
Field Supervisor
ITG
Montgomery, AL
01.2021 - 01.2022
- Assigned work to field employees, based on material or work requirements for specific jobs.
- Supervised, coordinated, or scheduled activities of field team workers.
- Trained workers in equipment operation, safety procedures and company policies.
- Analyzed worker or production problems and recommended solutions for improving procedures or implementing motivational plans.
- Resolved customer issues and built strong, productive relationships with project stakeholders.
- Trained and monitored employees to teach daily tasks and improve performance.
Field Operations Manager
ITG
Montgomery, AL
01.2022 - Current
- Collaborated with managers to assess needs and develop program plans.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Wetumpka High School
Wetumpka, AL05.2014
Skills
- Interpreting Diagrams
- Data Transmissions Systems
- System Design
- Conflict Management
- Professional Communication
- Workplace Safety
- Troubleshooting and Diagnostics
- Good Work Ethic
- PPE Use
- Computer Skills
- Friendly, Positive Attitude
- Customer Service
Certification
- OSHA 10-Hour Construction Safety and Health
- OSHA Forklift Certification
Timeline
Field Operations Manager
ITG
01.2022 - Current
Field Supervisor
ITG
01.2021 - 01.2022
Field Technician
ITG
01.2018 - 01.2021
High School Diploma -
Wetumpka High School
- OSHA 10-Hour Construction Safety and Health
- OSHA Forklift Certification
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