Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRANDON HALL

Greensboro,NC

Summary


Experienced installation and repair technician with work history setting up, repairing, and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

27
27
years of professional experience

Work History

CABLE/Fiber Optic Technician

LIGHT SPEED COMMUNICATIONS
12.2023 - Current
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
  • Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Improved customer satisfaction by promptly responding to service requests and providing high-quality technical support.

Cable Installation Technician

TIME WARNER CABLE/VM COMSOURCE
12.2013 - 12.2023
  • Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.

Electrician

JERRY'S ELECTRIC SERVISES INC.
08.2003 - 12.2013
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.

Cable Technician

UCI
01.1998 - 08.2003
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.

Education

High School Diploma -

NORTHEAST GUILFORD HIGH SCHOOL
McLeansville, NC
06-1992

Skills

  • Fiber optic safety
  • OTDR operation
  • Fusion splicing
  • Fiber optic terminations
  • Fiber optic routing
  • Fiber splicing expertise
  • Network troubleshooting
  • Equipment calibration
  • Cable installation
  • Signal testing
  • Equipment installation
  • Installing equipment
  • Cable splicing
  • Troubleshooting systems

Timeline

CABLE/Fiber Optic Technician

LIGHT SPEED COMMUNICATIONS
12.2023 - Current

Cable Installation Technician

TIME WARNER CABLE/VM COMSOURCE
12.2013 - 12.2023

Electrician

JERRY'S ELECTRIC SERVISES INC.
08.2003 - 12.2013

Cable Technician

UCI
01.1998 - 08.2003

High School Diploma -

NORTHEAST GUILFORD HIGH SCHOOL

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