Brandon Hall
Hayward,CA
Summary
Results-driven professional seeking a management position where I can leverage leadership abilities, strategic planning skills, and team development expertise to drive organizational success, improve operational efficiency, and achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Center Supervisor
CSL Plasma
01.2023 - 08.2025
- - Manage a team of phlebotomists and support staff, including scheduling, training, and evaluations
- - Provide ongoing training and mentorship to maintain high competency
- - Perform venipunctures, capillary punctures, and related procedures
- - Ensure proper labeling, handling, and transportation of blood samples
- - Maintain compliance with OSHA, FDA, and other regulations
- - Conduct regular audits to ensure adherence to SOPs and requirements
- Completed bi-weekly payroll for 42 employees.
EMT
Norcal Ambulance
07.2020 - 03.2023
- - Responded promptly and safely to emergency assignments
- - Assessed patient condition through exams and gathered information from the scene
- - Interpreted histories and conducted physical examinations to identify critical issues
- - Monitored patients and adjusted plans as needed
- - Maintained emergency vehicle readiness by cleaning and restocking supplies
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Program Assistant
San Francisco Pretrial Diversion Project
07.2022 - 11.2022
- - Managed Program Manager's calendar and scheduled meetings
- - Attended staff meetings and took minutes
- - Handled email correspondence and phone calls
- - Typed letters and reports, compiled and sent bulk mailings
- - Proofread documents and coordinated interdepartmental communication
- - Reserved equipment and rooms for meetings and presentations
- Managed approximately 70-100 incoming calls, emails and faxes per day from clients
Security/Cashier
Casino 580
08.2015 - 11.2019
- - Handled casino chips for the Cage Cashier Department
- - Conducted camera checks for missing or stolen chips
- - Inspected game equipment for safety and functionality
- - Ensured safety of staff and customers while maintaining a clean environment
- Processed high-volume transactions efficiently in fast-paced environment.
- Maintained accurate cash drawer and balanced end-of-shift reports consistently.
- Trained new staff on operational procedures and cash handling protocols effectively.
Education
Health Science -
Merritt College
Oakland, CA12.2021
Skills
- - Excellent customer service skills with ability to handle inquiries and resolve issues efficiently
- - Proven ability to multitask in fast-paced environments
- - Strong verbal and written communication skills
- - Leadership experience with ability to mentor and guide teams
- - Proficient in reception duties, scheduling, and appointment management
- - Strong patient relations and interpersonal skills
- - Emergency response experience including hazmat operations, terrorist prevention, and crowd control
- - Proficient in administrative tasks such as multi-line telephones, radio communications, and DAR reporting
Certification
- - Emergency Medical Technician (EMT) Certificate
- - Valid EMT State Card
- - Valid Ambulance Driver's License
- - Contra Costa County EMS Orientation Certificate
- - Santa Clara County EMS Orientation Certificate & Badge
- - Hazmat First Responder Operations Certificate
- - SEMS Certificate (EPO-100)
- - FEMA ICS 100, 200, 700 Certificates
- - Terrorism Awareness for Emergency Responders (AWR 160) Certificate
- - CPR License
- - EKG Certificate
Timeline
Center Supervisor
CSL Plasma
01.2023 - 08.2025
Program Assistant
San Francisco Pretrial Diversion Project
07.2022 - 11.2022
EMT
Norcal Ambulance
07.2020 - 03.2023
Security/Cashier
Casino 580
08.2015 - 11.2019
Health Science -
Merritt College