Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Timeline
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Naeemah Cooks-Faulk

Brooklyn,NY

Summary

Entrepreneurial and versatile professional with expertise in program management, customer service, and digital marketing. Passionate about people and committed to leveraging strong organizational, communication, and leadership abilities to build and scale successful businesses. Proven track record in managing projects, leading teams, and fostering collaboration to achieve shared objectives. Dedicated to delivering exceptional customer experiences and driving sustainable business growth through innovative strategies. Thrives in fast-paced digital environments, eager to tackle challenges, and inspire high-performance teams.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Instructor

Play.Study.Win.
Brooklyn, NY
10.2022 - 06.2024
  • Designed and managed afterschool programs, including coordinating activities and managing schedules for diverse groups of students
  • Developed lesson plans that promoted student engagement, fostering an interactive learning environment
  • Managed program documentation and developed strong organizational and multitasking skills.

Brand Ambassador

Advantage Solutions
Brooklyn, NY
03.2022 - 05.2023
  • Delivered compelling product demonstrations, successfully driving client engagement and boosting sales
  • Consistently exceeded sales goals by building strong relationships with clients and collaborating with internal sales teams
  • Trained internal personnel on product knowledge, improving overall sales performance and customer satisfaction.

Intern

Brooklyn College School of Humanities & Social Sciences
Brooklyn, NY
10.2019 - 12.2019
  • Facilitated community outreach to promote Brooklyn College Conversations, a public speaker series focusing on contemporary issues
  • Collaborated with the Office of Communications & Marketing to maintain the SHSS website and developed an event submission form to streamline processes
  • Assisted in the production of the Fall 2019 issue of the SHSS newsletter
  • Researched and proposed strategies for recording, broadcasting, and preserving the speaker series using modern technologies.

Education

B.A. in Communications -

Brooklyn College
Brooklyn, NY

Skills

  • Digital Marketing Fundamentals
  • Communication & Collaboration
  • Program Management
  • Customer Engagement
  • Tech Proficiency

Certification

[Relevant digital marketing certifications (if applicable, e.g., Google Ads, HubSpot Content Marketing, etc.)]

Professional Development

Actively participating in online courses and workshops to expand knowledge in digital marketing, advertising, and eCommerce.

Timeline

Instructor

Play.Study.Win.
10.2022 - 06.2024

Brand Ambassador

Advantage Solutions
03.2022 - 05.2023

Intern

Brooklyn College School of Humanities & Social Sciences
10.2019 - 12.2019

B.A. in Communications -

Brooklyn College

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Naeemah Cooks-Faulk