Brandon Harris
Birmingham,AL
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
14
14
years of professional experience
Work History
Operations Manager
Mint House
12.2022 - Current
- Reviewed financial reports, identified cost trends, and adjusted operational strategies accordingly.
- Managed departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
- Evaluated staff performance to identify areas for improvement.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Conducted market analysis for informed decision-making and resource allocation.
- Reduced operational costs by streamlining processes and optimizing resource allocation.
- Developed and maintained strong relationships with vendors, negotiating favorable contracts for goods and services.
- Improved maintenance efficiency by implementing a preventive maintenance program for all systems and equipment.
- Conducted regular equipment inspections, identifying necessary repairs or maintenance needs for optimal performance.
Ramp Operations Manager
American Airlines
11.2018 - 05.2022
- Marshall aircraft on the ramp including directing, assisting and parking all arriving, departing and towed aircrafts in accordance with safety policy and procedures
- Perform wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintains visual contact with the pushback driver to alert the driver of any danger
- Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner and within specific time constraints
- Maintains safety and security of the ramp at all times and complies with safety procedures and station policies
- Communicates with Operations, Flight Crew personnel and other ground personnel concerning arrival/departure information in a professional manner
- -Ensures GSE equipment is in proper working conditions
Assistant General Manager
Hampton Inn and Suites
01.2014 - 03.2022
- Addressed service gaps to promote seamless customer experiences.
- Conducted financial analysis for informed strategic planning.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Lead, train and supervise Room Attendants and House persons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
- Assess inventory, create schedules and control audits for financial reports
- Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
- Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
- Assist in performance evaluations of Room Attendants and House persons
- Respond to special guest requests in a timely, friendly and efficient manner
Stewarding Assistant Manager
Sheraton Hotels/ Civic Center
01.2011 - 12.2013
- Led training initiatives, enhancing employee skills and confidence.
- Assisted in budget management by tracking expenses and identifying cost-saving opportunities within the department.
- Ensured compliance with health and safety regulations by conducting regular inspections and addressing issues promptly.
- Supervised banquet setup activities to ensure timely completion while adhering to established quality standards.
- Collaborated with culinary team members to optimize kitchen workflows for increased efficiency.
- Reduced equipment downtime by implementing a preventive maintenance program for all major appliances in the kitchen.
- Developed customized cleaning schedules for each area of the kitchen, maintaining impeccable hygiene levels at all times.
Education
University of West Alabama
Livingston, ALSkills
- Proficient in Computer Applications
- Microsoft Office Proficiency
- Digital Resource Management
- Facility Upkeep Expertise
- Proficient in Maintenance Tools
- Extensive Cleaning Expertise
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Mint House
12.2022 - Current
Ramp Operations Manager
American Airlines
11.2018 - 05.2022
Assistant General Manager
Hampton Inn and Suites
01.2014 - 03.2022
Stewarding Assistant Manager
Sheraton Hotels/ Civic Center
01.2011 - 12.2013
University of West Alabama
Similar Profiles
Ilana FullerIlana Fuller
Senior Property Host at Mint HouseSenior Property Host at Mint House
Taylor PeckfordTaylor Peckford
Pharmacy Student at Mint Health and Drugs MeridianPharmacy Student at Mint Health and Drugs Meridian
Iris PetrozziIris Petrozzi
Sales Associate at Wood Goods and Hot Sauce/Mint StagingSales Associate at Wood Goods and Hot Sauce/Mint Staging
Harris SmithHarris Smith
Special Assistant at The Office of Senator Tommy TubervilleSpecial Assistant at The Office of Senator Tommy Tuberville
Kelsie DowdellKelsie Dowdell
Assistant Manager at DardenAssistant Manager at Darden