Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Harris

Laveen,AZ

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Stocker

Frys Food
03.2025 - Current
  • Organized and restocked merchandise displays to enhance product visibility and accessibility.
  • Collaborated with team members to maintain inventory accuracy and reduce stock discrepancies.
  • Monitored stock levels and reported shortages to ensure timely replenishment of products.
  • Implemented efficient stocking procedures to optimize shelf space and improve customer experience.
  • Led efforts to maintain a clean, organized stock area, promoting workplace safety and efficiency.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.

Patient Access Representative

University Hospitals of Cleveland
05.2024 - 03.2025
  • Facilitated patient check-in and registration processes, ensuring accurate data entry and compliance with policies.
  • Managed insurance verification procedures, enhancing efficiency and reducing claim rejections.
  • Assisted patients in navigating healthcare services, improving overall patient satisfaction and engagement.
  • Coordinated appointment scheduling across multiple departments to optimize resource allocation and minimize wait times.
  • Trained new staff on access protocols and customer service standards, promoting team cohesion and performance.
  • Implemented process improvements that streamlined workflows, resulting in enhanced operational effectiveness.
  • Supported billing inquiries by providing clear communication between patients and insurance providers, fostering trust and transparency.

Fast Food Worker

Chick-fil-A Restaurants
10.2023 - 05.2024
  • Provided fast and friendly service to customers, ensuring a positive dining experience
  • Efficiently took customer orders and accurately entered them into the POS system
  • Prepared food items according to established recipes and portion sizes
  • Maintained cleanliness of work area, including wiping down counters, tables, and equipment
  • Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
  • Demonstrated strong knowledge of menu items, ingredients, allergens, and special dietary requirements
  • Served as a brand ambassador by providing excellent customer service at all times
  • Assisted in training new employees on company policies, procedures, and customer service standards

Retail Sales Associate

UPS
11.2021 - 06.2023
  • Consistently maintained high conversion rates using effective selling strategies.
  • Acquired in-depth understanding of product attributes, enhancing customer interactions.
  • Addressed customer issues swiftly, maintaining satisfaction and encouraging repeat business.
  • Executed cash transactions with precision, ensuring balanced cash drawer post-shift.
  • Supported onboarding process by instructing new sales staff.

Education

High school diploma - undefined

Washington high school
Tacoma, WA
05.2020

Skills

  • POS
  • Retail Sales
  • Kitchen Experience
  • Food Preparation
  • Purchasing
  • Cooking
  • Roofing
  • Management
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Friendly and personable
  • Heavy lifting
  • Customer assistance
  • Customer relationships
  • Punctual and reliable
  • Flexible schedule
  • Money handling
  • Willing to learn
  • Complex Problem-solving
  • Teamwork and collaboration
  • Dependable and reliable
  • Safety compliance
  • HIPAA compliance
  • Patient registration
  • Medical terminology
  • Healthcare systems navigation
  • Insurance verification
  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Data accuracy

Certification

Food Handler Certification

Timeline

Stocker

Frys Food
03.2025 - Current

Patient Access Representative

University Hospitals of Cleveland
05.2024 - 03.2025

Fast Food Worker

Chick-fil-A Restaurants
10.2023 - 05.2024

Retail Sales Associate

UPS
11.2021 - 06.2023

High school diploma - undefined

Washington high school

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