Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Harrison

Austin,TX

Summary

As a manager, I motivate my team and develop strategies to enhance both team performance and customer experience. Committed to delivering exceptional customer service and continuous improvement in all aspects of support.

Overview

11
11
years of professional experience

Work History

Manager 1

Auctane
Austin, TX
08.2019 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Food Services Assistant

Caritas of Austin
Austin, TX
11.2016 - 06.2019
  • Directed volunteers in meal preparation and ensured efficient kitchen operations.
  • Served lunch to approximately 300 homeless individuals daily, Monday through Friday.
  • Managed donations and operated the pantry, which functions as a mini grocery store for clients.

Career Advisor

Hoot Call
Austin, TX
03.2016 - 11.2016
  • Provided career guidance to individuals in need of assistance with job searches and career exploration.
  • Provided information and support for educational opportunities.

Cook

The Salvation Army Thrift Store
Austin, TX
10.2013 - 02.2016
  • Prepared large batch meals for women and children residents.
  • Managed phone inquiries, monitored residents, and maintained inventory.

Education

High School Diploma -

New Hanover High School
Wilmington, NC
05-2003

Skills

  • Brand Management
  • Operations Management
  • Staff Development
  • Performance Management
  • Strategic Planning
  • Cross-functional team management

Timeline

Manager 1

Auctane
08.2019 - Current

Food Services Assistant

Caritas of Austin
11.2016 - 06.2019

Career Advisor

Hoot Call
03.2016 - 11.2016

Cook

The Salvation Army Thrift Store
10.2013 - 02.2016

High School Diploma -

New Hanover High School

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Brandon Harrison