Proven leader and adept at cash handling, I significantly enhanced team efficiency and customer satisfaction at Hannaford Supermarket. Leveraging strong leadership and time management skills, I ensured property security and excelled in employee training, directly contributing to a safer, more productive work environment.
Overview
8
8
years of professional experience
Work History
Assistant Night Manager
Hannaford Supermarket
Ballston Spa, NY
05.2022 - 10.2024
Monitored night staff performance for timely task completion
Ensured premises security during shifts
Handled disputes between customers, employees, and management personnel
Conducted training sessions for new employees on correct procedures
Generated comprehensive summaries of night shift activities
Responded rapidly to emergencies using established protocols
Reported urgent issues directly to management using email and phone messages
Safeguarded monetary assets through strict protocols
Delivered guidance and mentorship to new hires
Allocated duties to staff, ensuring prioritized goals were set
Cultivated strong connections within team
Conducted routine inspections of forklifts for peak efficiency
Ensured proper organization of stacked pallets based on established procedures.
Unloaded delivery trucks manually when necessary
Adhered to safety standards during forklift operations
Transported various goods safely using forklifts
Kept forklift training and certification current per company requirements
Utilized electric pallet jack to load trucks
Guaranteed safe and secure conditions for all transported loads
Verified accuracy of received goods
Operated electric pallet jacks in accordance with company policies
Cashier
Advanced Auto Parts
Ballston Spa, NY
02.2022 - 06.2022
Welcomed visitors and addressed product queries
Executed cash register operations with precision and speed
Executed financial transactions with accuracy
Kept inventory well-organized and accessible
Managed daily transactions using POS system
Guaranteed adherence to safety standards throughout store environment
Delivered outstanding customer service consistently
Executed various tasks as directed by management
Handled transactions and ensured precise change
Utilized listening skills to address customer needs effectively
Assisted customers in locating specific items
Utilized suggestive selling to encourage additional purchases
Busser/Assistant Food Runner
Olive Garden Restaurant
Clifton Park, NY
09.2021 - 12.2021
Ensured rapid turnover of tables between meal sections
Restored dining areas to neat state
Assisted servers by stocking supplies efficiently
Managed cleanliness standards of dining vicinity throughout work hours
Proactively offered help to team members
Offered help to team members whenever necessary
Ensured sufficient supply of ice buckets
Enhanced customer experience by reducing waiting period for tables
Adhered strictly to health and sanitation guidelines
Maintained cleanliness of dining areas
Ensured sufficient supplies at workstations
Maintained table settings by removing courses, replacing utensils, and refilling beverages
Supported waitstaff by quickly transporting food during rush hours
Maintained stocked drink stations to enhance guest experience
Consistently prepared seating areas by sanitizing and arranging tables
Freight Handler
UPS Freight
Latham, NY
09.2020 - 09.2021
Maintained compliance with safety regulations during hazardous materials handling
Assisting in maintaining workplace safety by following company protocols
Loaded materials into vehicles efficiently ensuring secure placement
Complied with safety guidelines in hazardous materials handling
Regularly transported and moved cumbersome items manually
Maintained current knowledge of safety protocols and proper lifting methods
Executed loading and unloading of shipments from trucks
Tracked receipt details through efficient use of scanners
Dishwasher
T.G.I. FRIDAY'S - Bar & Restaurant
Clifton Park, NY
05.2019 - 11.2019
Sanitized various kitchen equipment
Ensured thorough cleaning of dining and kitchen items using industrial washers
Loaded dirty dishes into the dishwasher racks, and unloaded clean dishes from the washer onto shelves
Replenished service areas with essential dinnerware
Adhered to protocol for waste management and sanitation
Ensured safe removal of damaged glassware adhering to procedures
Ensured sufficient cleaning supplies were available for dishwashing
Adhered to safety protocols when managing sharp utensils like knives and forks
Maintained cleanliness of workstations during shifts
Maintained cleanliness of kitchen equipment
Ensured cleanliness of dishes by keeping dishwashing equipment fully operational
Supported meal service with ready-to-use dishes
Performed hand washing for delicate items
Conducted detailed inspections to ensure cleanliness of dishware
Supported preparation of diverse ingredients
Car Detailer
Caliber Collision
Ballston Spa, NY
07.2018 - 07.2019
Enhanced vehicle appearance using waxes and polishes
Cleaned vehicle exteriors to eliminate grime
Ensured removal of dust and dirt particles from all surfaces
Improved overall aesthetics of interior vinyl surfaces
Removed tar spots, tree sap, and bird droppings from exterior surfaces with specialized cleaning solutions
Shampooed carpet surfaces to remove stains
Maintain cleanliness of engine compartments with degreasers
Enhanced window clarity by thoroughly cleaning both interiors and exteriors
Performed comprehensive internal and external cleaning of automobiles
Cleaned various types of vehicles daily
Kept work areas spotless and orderly
Monitored supply and equipment stocks to prevent shortages during operations.
Cleaned tires to eliminate accumulated brake dust
Removed surface impurities from automobiles through effective use of clay bars
Coached incoming staff on essential detailing practices
Conducted comprehensive vehicle inspection pre- and post-detailing for quality assurance
Provided tailored detailing services according to vehicle condition
Restored shine to vehicle exteriors by removing imperfections
Detailer
Lia Nissan
Glens Falls, NY
09.2017 - 05.2018
Cleaned upholstery efficiently
Enhanced vehicle appearance by removing surface imperfections
Skilled use of assorted tools, including power buffers and electric polishers
Enhanced vehicle appearance through meticulous cleaning techniques
Applied fabric protectant to fabrics, ensuring resistance to dirt and stains
Followed safety guidelines during machine operation
Handled daily vehicular washing tasks
Used cleaning products to remove dirt from upholstery and rugs
Ensured vehicle maintained pristine condition for customers
Enhanced engine's visual appeal through thorough cleaning
Cleaned interior materials including leather and vinyl
Maintained comprehensive logs of vehicle services
Applied safety standards to protect vehicles consistently
Utilized high-pressure wash systems for initial and final cleaning stages
Sustained cleanliness throughout the work environment
Ensured safe delivery of vehicles to designated locations
Detailer
Cole's Collision
Ballston Spa, NY
09.2016 - 09.2017
Handled wiping down all surfaces for pristine vehicle presentation.
Utilized buffers effectively for restoring vehicle shine.
Evaluated vehicles for damage before detailing
Implement cleaning protocols for engine compartments using high-pressure equipment
Dried washed surfaces using towels and compressed air dryer.
Utilized specialized solutions to clean wheels and tires
Sustained supply inventory critical for detailing tasks
Ensured compliance with safety regulations during machinery operation
Monitored and preserved equipment functionality
Cleaned variety of vehicles daily
Buffed surfaces to achieve a brilliant shine
Conducted regular supply orders for uninterrupted operations
Verified vehicles' pristine condition before handing over to customers
Ensured immaculate cleanliness of interior surfaces
Utilized high-pressure wash systems for pre-cleaning tasks
Followed established safety protocols to avoid vehicle damage
Trained new detailers on company procedures and techniques
Ensured top-notch detailing by performing meticulous vehicle examinations before and after work
Executed clay bar treatments removing impurities from vehicle exteriors
Ensured operational efficiency through organization
Ensured streak-free polish on vehicle glass surfaces.
Operated vehicles to and from workshops
Processed mixtures of various compounds as per guidelines
Education
GED -
Shenendehowa
Clifton Park, NY
03-2014
Skills
Cash handling experience
Strong leadership
Employee training
Health and safety compliance
Complaint handling
Time management expertise
Assignment delegation
Property security
Vendor relations
Shelf restocking
Affiliations
outside activities such as hiking, skiing, swimming, and biking