Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Harvey

Fayetteville,NC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Shift Lead

Tommys Express Carwash
08.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Frequently inspected production area to verify proper equipment operation.

Furniture Warehouse Truck Driver

Cumberland County Schools
07.2016 - Current
  • Operated with safety and skills to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and regulations for transportation safety.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Facilitated loading and unloading processes by working closely with warehouse personnel.
  • Developed strong relationships with dispatchers, Foeman, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Removed and unloaded Furniture from trucks for school deliveries, using extreme care to avoid damage to items.

Shift Leader

Defy Fayetteville
08.2017 - 06.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.

Automotive Parts Consultant

Powers-swain Chevrolet
07.2014 - 07.2016
  • Resolved customer complaints promptly, demonstrating empathy and commitment to excellent service.
  • Enhanced customer satisfaction by providing knowledgeable assistance in selecting appropriate automotive parts.
  • Collaborated with service technicians to ensure accurate diagnosis of vehicle issues and proper part selection.
  • Achieved higher levels of customer satisfaction by going the extra mile to locate rare or discontinued parts, even reaching out to international suppliers when necessary.
  • Conducted regular audits of physical inventory, identifying discrepancies and implementing corrective measures.
  • Increased sales revenue by creating persuasive product displays and promoting special offers.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.

Education

High School Diploma -

Cape Fear High
Fayetteville, NC
06-2012

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Guest service
  • Team motivation
  • Workplace Safety
  • Technical knowledge
  • Positive Attitude
  • Problem-Solving
  • Team Leadership
  • Strong verbal and written communication
  • Customer Service Management
  • Team Collaboration and Leadership

Timeline

Shift Lead

Tommys Express Carwash
08.2021 - Current

Shift Leader

Defy Fayetteville
08.2017 - 06.2019

Furniture Warehouse Truck Driver

Cumberland County Schools
07.2016 - Current

Automotive Parts Consultant

Powers-swain Chevrolet
07.2014 - 07.2016

High School Diploma -

Cape Fear High

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Brandon Harvey