Brandon Hayes
Indianapolis,IN
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CNA
Rosegate
05.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Patient Care Technician
Community Rehabilitation Hospital South
08.2023 - 05.2024
- Performs patient care responsibilities considering needs specific to the standard of care for patient’s age.
- Provides morning care which may include bed bath, shower or whirlpool, oral hygiene, combing hair, back care, changing bed linens, cleaning over bed table and bedside stand, straightening room and other general care as necessary throughout the day.
- Provides evening care which includes hands/face washing as needed, oral hygiene, back rubs, peri-care, freshening linen, cleaning over bed tables, straightening room and other general care as needed.
- Notifies appropriate licensed personnel when patient complains of pain.
- Prepares patients for meals; serves and removes food trays and assists with meals or feeds patients if necessary.
- Distributes drinking water and other nourishments to patients.
- Answers patient call lights, anticipates patient's needs and makes rounds to assigned patients.
- Other duties as assigned
Bus Driver
RAPTdev
03.2022 - 08.2023
- Dispatch
- Customer Service Representative
Customer Service Representative
UnitedHealthcare
08.2013 - 01.2019
- Answer 50+ calls daily
- Provide excellent customer service
Volunteer
St. Timothy Catholic Church
05.2007 - 01.2013
- Pass out Lunch, dinner and personal hygiene for homeless/Unhoused person(s)
- Help with finding different shelters for someone to sleep for the night
Education
GED -
GED
Cleveland, OH05.2009
Skills
- CNA
- Bus Driving
- CPR
- Computer skills
- Customer service
- Supervising experience
- Leadership
- Interviewing
- Hospital experience
Certification
- CPR Certification
- BLS Certification
- First Aid Certification
- Driver's License
Volunteer Experience
Volunteer, St. Timothy Catholic Church, Cleveland, OH, 05/01/07, 01/01/13
Timeline
CNA
Rosegate
05.2024 - Current
Patient Care Technician
Community Rehabilitation Hospital South
08.2023 - 05.2024
Bus Driver
RAPTdev
03.2022 - 08.2023
Customer Service Representative
UnitedHealthcare
08.2013 - 01.2019
Volunteer
St. Timothy Catholic Church
05.2007 - 01.2013
- CPR Certification
- BLS Certification
- First Aid Certification
- Driver's License
GED -
GED
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