Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Career Experience
Timeline
Generic

Brandon H. Deal

Rockwell,NC

Summary

Dynamic and outcome-driven professional with 15+ years' career track record of driving impactful business initiatives through data-driven insights, specializing in supply chain, logistics, operations, and procurement. Proficient in harnessing advanced analytics tools and techniques to derive actionable insights, optimize pricing strategies, and inform decisions that steer revenue growth and enhance competitive positioning. Recognized as a true partner to senior executives; providing leadership to build new ventures, accelerate growth, revitalize underperforming operations, and deliver strong financial outcomes. Influential leader; adept at training and motivating teams, while nurturing a positive work culture of open communication, collaboration, accountability, and excellence.

Overview

18
18
years of professional experience

Work History

Analyst III Finance Operations

Food Lion (Ahold Delhaize USA)
05.2023 - Current
  • Collaborate with cross-functional stakeholders to gather pertinent data and enable informed decision-making
  • Craft journal entries and billing documentation with the utmost precision
  • Analyze profit and loss accounts as well as general ledger accounts to gain key insights into financial performance
  • Support the monthly closing process and preparation of financial statements
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.

In Stock / Forecast Analyst II

ADUSA Procurement
10.2022 - 03.2023
  • Orchestrated daily, weekly, and monthly Relex workflows to meet/exceed operational service level benchmarks
  • Tracked and executed purchase orders while consistently achieving on-time and complete delivery metrics
  • Evaluated baseline forecasts and BIAS for Store and Distribution Centers, in addition to troubleshooting and enhancing forecasts with low accuracy or BIAS
  • Enhanced inventory efficiency with consistent monitoring and adjusting of the forecasting model.
  • Spearheaded a 43% increase in service level within three months, boosting product availability at distribution centers and subsequently for retail

Category Assistant / Pricing Analyst

Food Lion LLC
11.2013 - 10.2022
  • Delivered technical and administrative support to diverse teams and departments, teams including Category, Merchandising & Pricing (CMP) to ensure operational excellence
  • Coordinated with cross-functional teams to conduct standard pricing analyses, monitor internal/competitor pricing landscapes, and uphold pricing integrity
  • Executed item setup and vendor setup workflows in conjunction with Accounting, encompassing paperwork filing, scheduling, report generation, invoice matching, banner communication, and cost/deal maintenance
  • Cultivated constructive relationships and open lines of communication with peers, retail associates, and external vendors, readily offering assistance as needed
  • Developed strong relationships with vendors, resulting in better collaboration and problem resolution.
  • Provided training to new team members on best practices in pricing analysis and strategy development, fostering a culture of continuous improvement.
  • Managed approximately 40 emails daily related to pricing, promotions, & product concerns.

Service Desk Analyst II

Food Lion LLC
08.2008 - 11.2013
  • Applied advanced technical expertise to examine systems, offer technical assistance, deliver user training, and execute the setup, configuration, and upgrading of systems and applications
  • Successfully administered user account details, authorizations, and rights across diverse systems, including resetting passwords for vendors and department associates while upholding stringent security protocols
  • Liaised directly with end-users to diagnose hardware, software, and peripheral device issues, ensuring optimal functionality for personal computers and related equipment
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Served as the primary point of contact for all IT-related queries within the organization, directing users to appropriate resources when necessary.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed, configured and maintained computer systems and network connections.

Client Service Analyst

Food Lion LLC
01.2007 - 08.2008
  • Directed the imaging and configuration of new PCs (desktops, laptops), handling software applications, hardware integration, and email account setup
  • Delivered exceptional customer service and ensured timely follow-up with end users, guaranteeing optimal functionality of applications and peripheral devices in alignment with specifications
  • Effectively supervised incident tickets encompassing troubleshooting, requests, preparations, and management inquiries, while promptly addressing calls and email correspondence from end users with immediate IT-related needs
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Master of Science - Information Technology & Supply Chain Management

Bryan School of Business And Economics At UNCG
Greensboro, NC
05.2022

Bachelor of Science - Business Administration

Catawba College
Salisbury, NC
05.2002

Associate Degree - Information Systems & Computer Programming

Rowan Cabarrus Community College
Salisbury, NC
06.2000

Skills

  • Business Strategy Development
  • Business Intelligence (BI)
  • Supply Chain Optimization
  • Logistics Coordination
  • Customer Service & Support
  • Data Analysis Tools
  • Sega and Mainframe Applications
  • Relex
  • MSP, Cost, and Deals
  • SAP
  • Control-D
  • Web Focus
  • Microsoft Office
  • Attention to detail
  • Decision-making
  • Forecasting
  • KPI analysis
  • Teamwork and collaboration
  • Data analysis
  • Problem-solving
  • JDA/Blue Yonder

Websites

Accomplishments

  • Safeguarded ADUSA Procurement against out-of-stock occurrences during replenishment cycles, resulting in a 5% reduction in lost sales.
  • Achieved up to 15% YoY increase in private brand sales at Food LionLLC by implementing adaptable pricing strategies in competition with national brands, utilizing data analysis from Revionics, Sega, DSS, Power Bi, IRI, SAP, Control-D, Web Focus, and a weekly projection template.
  • Scrutinized sales and data points to unearth trends, growth opportunities, and areas of concern, and generated insightful reports to bolster the company's marketplace positioning.
  • Employed efficient and aggressive macros in SEGA to extract cost and deal information that aligned with target margins, driving a consistent 5% category profit margin increase each quarter.

Career Experience

  • ADUSA, Salisbury, NC, 05/23, Present, Analyst III Finance Operations, Collaborate with cross-functional stakeholders to gather pertinent data and enable informed decision-making., Craft journal entries and billing documentation with utmost precision., Analyze profit and loss accounts as well as general ledger accounts to gain key insights into financial performance., Strengthen financial accuracy by managing and reconciling balance sheet accounts., Support the monthly closing process and preparation of financial statements., Contributed to quarterly and year-end closings, coordinating activities that established the foundation for a streamlined annual audit process., Drove the successful realization of diverse projects, leveraging financial acumen and operational insight to deliver impactful outcomes., Provided valuable assistance in the creation, updates, and alignment of annual budgets and strategic plans for designated areas., Maintained 100% compliance with regulatory/legal statutes across operations.
  • ADUSA Procurement, Salisbury, NC, 10/22, 3/23, In Stock / Forecast Analyst II, Orchestrated daily, weekly, and monthly Relex workflows to meet/exceed operational service level benchmarks., Partnered with the Merchandising group to devise strategic plans for addressing overstocks and surplus inventory., Tracked and executed purchase orders while consistently achieving on-time and complete delivery metrics., Delivered accurate forecasts to vendor partners to foster efficient supply chain management., Evaluated baseline forecasts and BIAS for Store and Distribution Centers, in addition to troubleshooting and enhancing forecasts with low accuracy or BIAS., Spearheaded a 43% increase in service level within three months, boosting product availability at distribution centers and subsequently for retail., Leveraged advanced statistical analysis of forecast accuracy to proactively rectify system errors, eliminating the need for manual forecast adjustments., Promptly communicated inventory transactions to supervisors, enabling swift issue resolution and mitigating short-term out-of-stock situations.
  • Food Lion LLC, Salisbury, NC, 04/16, 10/22, Category Assistant / Pricing Analyst, Delivered technical and administrative support to diverse team and departments, teams including Category, Merchandising & Pricing (CMP) to ensure operational excellence., Coordinated with cross-functional teams to conduct standard pricing analyses, monitor internal/competitor pricing landscapes, and uphold pricing integrity., Executed item setup and vendor setup workflows in conjunction with Accounting, encompassing paperwork filing, scheduling, report generation, invoice matching, banner communication, and cost/deal maintenance., Managed and analyzed large datasets - evaluating domestic item prices based on origins using quantified pricing-performance metrics to discern demand-driven pricing trends and profitability insights., Collaborated seamlessly with Sales, Finance, Marketing, and Market Research teams to conceive and deploy dynamic, business-level pricing strategies., Cultivated constructive relationships and open lines of communication with peers, retail associates, and external vendors, readily offering assistance as needed., Progressed through multiple positions of increasing scope and responsibilities due to exemplary leadership, business, and management acumen.
  • Food Lion LLC, Salisbury, NC, 08/08, 11/13, Service Desk Analyst II, Applied advanced technical expertise to examine systems, offer technical assistance, deliver user training, and execute the setup, configuration, and upgrading of systems and applications., Successfully administered user account details, authorizations, and rights across diverse systems, including resetting passwords for vendors and department associates while upholding stringent security protocols., Liaised directly with end-users to diagnose hardware, software, and peripheral device issues, ensuring optimal functionality for personal computers and related equipment.
  • Food Lion LLC, Salisbury, NC, 01/07, 08/08, Client Service Analyst, Directed the imaging and configuration of new PCs (desktops, laptops), handling software applications, hardware integration, and email account setup., Delivered exceptional customer service and ensured timely follow-up with end users, guaranteeing optimal functionality of applications and peripheral devices in alignment with specifications., Effectively supervised incident tickets encompassing troubleshooting, requests, preparations, and management inquiries, while promptly addressing calls and email correspondence from end users with immediate IT-related needs.

Timeline

Analyst III Finance Operations

Food Lion (Ahold Delhaize USA)
05.2023 - Current

In Stock / Forecast Analyst II

ADUSA Procurement
10.2022 - 03.2023

Category Assistant / Pricing Analyst

Food Lion LLC
11.2013 - 10.2022

Service Desk Analyst II

Food Lion LLC
08.2008 - 11.2013

Client Service Analyst

Food Lion LLC
01.2007 - 08.2008

Master of Science - Information Technology & Supply Chain Management

Bryan School of Business And Economics At UNCG

Bachelor of Science - Business Administration

Catawba College

Associate Degree - Information Systems & Computer Programming

Rowan Cabarrus Community College
Brandon H. Deal