Brandon Heiserman
Cedar Rapids
Summary
Dynamic and results-oriented professional with extensive experience in industrial and customer service roles, notably as a Machine Operator at US Nameplate. Excelled in precision measurement and problem-solving, enhancing production efficiency and safety compliance. Demonstrated exceptional communication skills, significantly improving customer satisfaction and team collaboration. Proven track record of exceeding project milestones and boosting operational productivity.
Overview
7
7
years of professional experience
Work History
Machine Operator
US Nameplate
01.2024 - 11.2024
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Door Assembler
Dyke
01.2022 - 01.2024
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed outlined specifications to implement assembly plans.
- Collaborated with team members to improve production processes and maintain quality standards.
Forklift Operator
LKQ
03.2021 - 01.2022
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Customer Service Representative
Lowes
01.2018 - 03.2021
- Responded to customer requests for products, services, and company information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Education
High School Diploma -
Penta Career Canter
Perrysburg, OH06-2011
Skills
- Power and hand tools
- Specification compliance
- Preventive Maintenance
- Problem-solving
- Good communication
- Forklift operation
- Precision measurement
Timeline
Machine Operator
US Nameplate
01.2024 - 11.2024
Door Assembler
Dyke
01.2022 - 01.2024
Forklift Operator
LKQ
03.2021 - 01.2022
Customer Service Representative
Lowes
01.2018 - 03.2021
High School Diploma -
Penta Career Canter
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